Client is looking for a Software Engineer that is logical, Independent, can engage stakeholders, strong in Sales/Service Cloud Experience and Skills Needed
Degree or Diploma in Computer Science, Computer / Electronics Engineering,
Information Technology, or related disciplines.
Proven experience in application development, solution design, or implementation, with
a strong focus on low-code / no-code platforms and Salesforce.
Strong hands-on experience with Salesforce Sales Cloud, including Lead
Management, Opportunity Management, Account and Contact Management, sales
processes, forecasting, workflows, automation, and related sales capabilities.
Strong hands-on experience with Salesforce Service Cloud, including Case
Management, Service Management, customer service processes, workflows,
automation, and service-related configurations.
Experience designing and implementing solutions across Sales Cloud and Service
Cloud to support end-to-end customer lifecycle management.
Strong experience configuring and customizing Salesforce using Flow, Apex, Platform
APIs, and declarative platform capabilities.
Strong ability to analyze requirements, identify underlying business needs, and
translate them into appropriate technical solutions.
Demonstrated ability to engage stakeholders confidently, facilitate requirements
discussions, ask relevant questions, and clarify ambiguous requirements.
Strong logical and analytical thinking, with the ability to break down complex problems
into manageable components and develop structured solutions.
Demonstrated independent thinking and decision-making, with the ability to evaluate
alternatives and propose solutions without relying solely on predefined approaches.
Strong communication and presentation skills, with the ability to explain technical
concepts, solution designs, and recommendations clearly to business and technical
audiences.
Ability to work effectively with team members, actively contribute to technical
discussions, and incorporate feedback into solution designs.
Salesforce certification(s), such as Salesforce Certified Sales Cloud Consultant,
Service Cloud Consultant, Platform App Builder, or equivalent, is required or strongly
preferred.
Experience integrating Salesforce with third-party systems using REST/SOAP APIs,
Platform APIs, or middleware platforms is an advantage.
Familiarity with DevOps practices, including CI/CD pipelines, automated testing, and
automated deployments.
Familiarity with Git and version-control best practices.
Experience working in agile teams using methodologies and practices such as Scrum,
TDD, Pair Programming, and Continuous Integration.
Knowledge of web technologies including HTML, CSS, and JavaScript, as well as
database technologies such as SQL / NoSQL.
Strong understanding of Salesforce data models, integration concepts, and enterprise
application architecture.
Ability to work independently while also collaborating effectively with cross-functional
teams in a fast-paced environment.
Strong attention to detail, quality, and structured problem-solving.
Desirable Skills
Relevant Salesforce certifications, particularly in Sales Cloud and Service Cloud.
Advanced hands-on experience across:
Salesforce Sales Cloud
Salesforce Service Cloud
Lead, Opportunity, Account, and Contact Management
Experience producing functional specifications, solution designs, process flows, and
technical documentation.
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