Company Overview
HICC Pet is a pet health and wellness company creating ethical, natural pet care products. Founded in 2020, it is headquartered in Bellevue, WA, with branches in Singapore and Hong Kong.
Job Summary
You will support showroom operations by managing customer service, grooming bookings, sales, and events to ensure a smooth and welcoming experience for pets and their owners.
Responsibilities
Welcome and assist showroom customers by responding to enquiries and providing accurate product information to ensure a positive customer experience
Manage grooming appointments by scheduling, coordinating bookings, and following up with customers to maintain efficient grooming service operations
Assist groomers with basic grooming tasks and prepare grooming areas and tools to support smooth grooming sessions
Recommend and introduce pet wellness and grooming products to customers to support showroom sales and assist with cashier duties as needed
Support showroom events such as dog-owner gatherings, cat-owner parties, and vet talks by providing on-site customer assistance and sales support
Open and close the showroom, receive and organize inventory, maintain showroom cleanliness and presentation, and perform end-of-day settlements when required
Communicate effectively and coordinate with team members to ensure seamless showroom and grooming operations
Preferred competencies and qualifications
Previous experience in retail, sales, reception, or customer service is a plus
Strong skills in sales and event management
Proactive attitude with passion for pet care and strong sense of ownership
Singaporeans only
Other Information
Benefits and Work Details
Part-time position
Work hours: Saturday, 9:30 AM to 6:30 PM (1-hour break)
Work location: #01-05/06 Marina One The Heart, Singapore 018935
HICC Pet is a holistic Wellness and Grooming Products Company focused on creating natural and convenient-to-use solutions for cats and dogs. Founded in 2020, HICC Pet is strategically headquartered in Bellevue, WA, with branches extending to Singapore and Hong Kong.