全职 Assistant Team Lead - Supervisor - Manager (Front of House) | Up to $3500 | Work Life Balance 工作, 薪水 up to SGD 3,500, Adecco Personnel Pte Ltd Central Region (Singapore) 公司招聘中 - Ricebowl

Job scope:


Manage daily operations across two museum sites and ensure smooth visitor experience.
Resolve operational or technical issues and escalate when needed.
Lead and support a team of 10 - 40 associates, including training, coaching, and handling performance matters.
Plan monthly deployment schedules and arrange manpower replacements when required.
Handle visitor enquiries, feedback, and email correspondence professionally.
Guide associates in conducting tours and visitor programmes.
Work with internal teams, vendors, and partners to support operations.
Prepare and submit monthly revenue reports.

Requirements:

Strong interpersonal skills
Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
Experience in handling various payment modes
2 years of front line/ customer service experience, preferably in hospitality
Skilled in service delivery, problem resolution, and service recovery
Good telephone etiquette and communication skills
Flexible in customer interactions in a front-facing role
Willingness to work on weekends and public holidays

Working Hours: Based on museum operating hours
9.30am - 7.30pm (Extended hours every Friday till 9pm)

Working Days: 5 days/ week (Including weekends & PH)

 Various Museums available: Raffles Place / Cityhall MRT

Compensation: Gross up to $3500
*Salary will commensurate with experience*

To Apply or Enquire, please fill in the application form: *************


and

WhatsApp your resume with code 'FJNHBATL' to ************************** (Ziqing)

EA License No: 91C2918
EA Personnel No: R22105888
EA Personnel Name: Wong Zhi Cheng


*Please note that only shortlisted applicants will be notified