Work Arrangement:
EMEA Hours 08:00 – 17:00 (UTC +01:00) or Malaysian Hours from 3:00PM - 12:00AM.
You may need to support on-call and out of hours support.
Key Activities:
- Troubleshooting, problem investigation, monitoring and performance analysis and optimization
- Disaster recovery as well as security management planning
- Continuous optimization suggestions for Engineering of efficient, process-technical concepts
- Customer consulting and support with regard to the services responsible for
- Ensuring internal and external requirements, in particular with regard to regulatory, reporting, compliance and audit, within the scope of the issues under responsibility and using best practices
- Operation, maintenance and maintenance of the infrastructure as well as providing powerful support for relevant systems, data maintenance, reporting and authorization management
- Adherence to security standards and ensure stable operation with respect to products, services processes and systems
- On-call and out of hours support when necessary
- Effective teamwork and proactive communication with internal customers
Education:
- University of Applied Sciences or equivalent professional experience
- At least 5 years of professional experience
- Experience in IT operations; has own responsibility for systems and/or complex processes
Skills and experience required:
- Plan and deploy all RHEL application servers in production based on the defined processes
- Active maintenance and updating of productive systems
- Ensure 2nd and 3rd level support for the responsible IT systems
- Analyze and correct incidents and problems (cancelations, cross-country skiers, vulnerabilities etc.)
- Implement changes and releases in the responsible area
- Documentation of the systems used (Asset Database)
- Technical support of production operations
- Good Red Hat Enterprise Linux (RHEL) Knowledge. RHCA Knowledge Level expected.
- General Cloud Technology Knowledge, (RHEL on Azure, GCP and Google BMS).
- Virtualization - VMware Knowledge
- Familiarity with Python, Git, CI/CD (like TeamCity, Jenkins...), Programming Vendor APIs such as Red Hat Satellite API, Azure, GCP or VMware APIs, MS Defender for Endpoint Linux
- Good knowledge of either Red Hat Ansible, Ansible Automation Platform, SALT, Puppet
- Deploy all RHEL application servers based on the defined processes
- Handle and eliminate the deficiencies identified from the health checks performed
- Middleware components (Tivoli, Backup, Nessus…)
- Security topics (SIEM, Security Patching, PAM)
- Handle MS Defender predefined tasks (Configuration changes, Scan defect resolution, Network failures,..)
- Basic Openshift Administration
- OS Basis Monitoring
- Programming of scripts and batch runs for the automation of the system sequence
- Experience accompanying server migration projects
What we offer:
- Hybrid working arrangement
- 21 days Annual Leave (Prorated)
- Medical Benefits for Employee, Spouse & Child
- Insurance Coverage
- Public Holiday in Lieu
- Flexible Spending Account
- EPF contribution rates will be increased after complete 3, 6, 10, and 14 years of service.
- A key role in shaping bank‑wide capacity management in a global organization
- Exposure to international stakeholders across Asia, Europe and America
- Office reachable by public transport
- Opportunities to drive conceptual work, influence strategy and work with modern tooling
- Professional development in a global banking group with strong focus on risk management and compliance