Job description
About the role
We are seeking a results-driven Online Sales & Marketing Manager to lead our digital growth strategy. In this role, you will be responsible for the end-to-end digital customer journey—from initial brand awareness to final purchase and long-term retention. You will manage our digital presence across social media, search engines, and email, using data-driven insights to maximize ROI and scale our revenue. An Online Sales and Marketing Manager lives at the intersection of psychology and data. They don't just "post on social media"; they build digital ecosystems that turn strangers into loyal customers.
Key responsibilities
- Manage and grow online sales performance across Shopee, Lazada, TikTok Shop, Website, and other eCommerce platforms
- Plan and execute platform campaigns, promotional strategies, bundles, vouchers, and traffic driving activities
- Monitor daily sales, conversion rate, traffic, ads performance, and customer behaviour across platforms
- Optimize product listings, PDP content, keywords, pricing strategy, and promotional visibility to improve conversion
- Work closely with platform Key Account Managers (KAM) for campaign participation and platform support opportunities
- Develop and execute online marketing strategies to drive traffic, engagement, and sales conversion
- Plan and manage content strategies across platforms such as TikTok, Instagram, Facebook, and XiaoHongShu
- Coordinate with creative, content, livestream, and affiliate teams to ensure strong online presence
- Manage paid advertising campaigns including Meta Ads, TikTok Ads, and platform ads
- Analyze campaign performance, sales trends, customer insights, and marketing effectiveness
About you
- Minimum 3–6 years of experience in e-commerce, digital sales, or performance marketing within the FMCG, retail, or distributor industry
- Proven success in managing high-volume marketplace channels (e.g., Shopee, Lazada, TikTok Shop) with a history of achieving annual digital sales revenue of RM2M–3M+
- Bachelor's Degree in Business, Marketing, E-Commerce, or a related field
- In-depth knowledge of TikTok Shop, Shopee, Lazada, and ************* (Shopify) backend systems
- Experience managing high-impact campaigns, including Facebook Ads, Google Ads, and TikTok Ads
- Strong analytical capabilities to interpret ROI metrics, retail audit data, and consumer trends to optimize conversions
- Expertise in managing the full lifecycle of product listings, including SEO, high-quality content, and competitive pricing
Pay: RM2,000.00 - RM3,500.00 per month
Work Location: In person