Job Summary
Lead and coach employees to meet daily, weekly, and monthly objectives by managing workflow, enforcing safety standards, and driving shop KPIs. Identify inefficiencies and implement improvements to ensure operational excellence.
Responsibilities
Set clear daily, weekly, and monthly objectives and communicate them effectively to employees to align team efforts
Organize workflow by assigning tasks and preparing detailed schedules to optimize productivity and resource use
Oversee employee performance and provide coaching to enhance skills and improve work quality
Identify operational inefficiencies and recommend actionable improvements to increase effectiveness and reduce waste
Enforce strict adherence to safety guidelines and company standards to maintain a safe and compliant work environment
Manage and drive shop Key Performance Indicators (KPIs) to achieve business goals and monitor progress
Work extended hours and stand for prolonged periods as required to support operational demands
Work on weekends and public holidays as part of operational needs to ensure continuous business operations
Required competencies and certifications
Proven experience as a Supervisor or in a similar leadership role
Preferred competencies and qualifications
Strong organizational abilities demonstrated by effectively coordinating team tasks and schedules
Leadership skills shown through coaching and motivating employees to achieve performance targets
Effective communication and interpersonal skills to facilitate clear information exchange and teamwork
Self-motivated with a results-driven approach to meet and exceed operational goals
Problem-solving skills applied to identify issues and implement practical solutions