Job Summary
We are seeking a passionate Senior Executive,Quality Assurance (Food Safety) to join our growing team as part of our department's expansion. You will be responsible for ensuring food safety, hygiene, and quality standards are consistently maintained across our production facility and retail outlets, while supporting compliance with SFA regulations, ISO 22000, and company policies.
Key Responsibilities
Conduct routine quality and food safety inspections across production and retail operations to ensure compliance with company standards and regulatory requirements.
Monitor product quality, hygiene practices, environmental hygiene, and sample retention programmes.
Coordinate laboratory testing and product sampling, review results, and implement corrective actions where required.
Maintain and continuously improve the ISO 22000:2018 Food Safety Management System (FSMS), food safety documentation, and Standard Operating Procedures (SOPs).
Coordinate internal audits, external certification audits, regulatory inspections, and liaise with relevant authorities to ensure compliance and timely closure of audit findings.
Ensure food safety records and documentation are accurate, complete, and maintained in accordance with company and regulatory requirements.
Partner with Production, Operations, R&D, and Retail teams to resolve food safety and quality issues while driving continuous improvement.
Develop and conduct food safety, hygiene, and GMP training programmes for employees.
Keep abreast of changes in food safety regulations and industry standards to ensure ongoing compliance.
Requirements
Diploma or Degree in Food Science, Food Technology, Microbiology, or a related discipline.
Minimum 3–5 years of Quality Assurance or Food Safety experience in the food manufacturing, central kitchen, food production, or FMCG industry.
Working knowledge of SFA regulations, ISO 22000, HACCP, GMP, MUIS Halal requirements, and other relevant food safety standards.
Experience supporting food safety systems, documentation, and internal/external audits.
Confident in liaising with the Singapore Food Agency (SFA), MUIS, certification bodies, and external auditors on food safety and quality-related matters.
Strong analytical skills with a proactive approach to identifying quality improvement opportunities and resolving operational issues.
Good communication and interpersonal skills with the ability to work effectively cross departments.
Self-motivated, detail-oriented, and able to manage multiple priorities in a fast paced environment.
Proficient in Microsoft Office applications.
Willing to work in the West.
5-day work week (rotating schedule, including weekends where required).
NEO GROUP LIMITED
– No.1 Events Caterer in Singapore (ranked by Euromonitor International) is an award-winning, home-grown leading food catering group established in 1992 with some of the most recognised brand names in Singapore. Its main businesses comprise 3 food catering arms namely the flagship brand Neo Garden Catering, Orange Clove Catering, Deli Hub Catering and a food retail chain of 17 Umisushi outlets offering Japanese convenience food.
Neo Garden Catering
, a familiar household name in buffet catering is a favourite amongst corporations and middle class households for celebratory events. Since 1992, Neo Garden Catering has served over 2 million guests at 40,000 buffet events.
Orange Clove Catering
, which focuses on a cross-cultural style fusing Asian and International dishes with creative interpretation, is the highly popular halal-certified choice for the mid-to-up market clientele, corporations and wedding couples.
Deli Hub Catering
, a popular buffet option for all inter-racial celebrations, serves delightful value-friendly, halal-certified dishes to the mass markets as well as public sector institutions.
With our 6 brand promises, a competitive supply chain structure, efficient production system and clear growth strategy, our team is continuously inspired to deliver a holistic experience to any celebration.
Back by a strong corporate culture, we believe our people are the most important assets of the Company and we promise an enjoyable and rewarding career with us. We seek dynamic individuals who share our vision on our expansion plans and aspire to be the best to join our fast-growing company with over 400 passionate associates.