Job Description
• Deliver high-quality customer service and meet monthly sales fulfillment.
• Manage quotations (RFQ/web), order processing, and billing documents.
• Handle rescheduling requests, customer complaints (RMA, delivery, claims), and contracts/forms.
• Ensure smooth fulfilment of samples, catalogues, and marketing materials.
• Prepare regular performance/complaint reports and support customer visits.
• Participate in meetings, stock takes, and handle calls within stipulated time.
• Perform ad-hoc duties as assigned.
Requirements
• Diploma in Business Admin with 2–3 years’ electronics industry experience preferred.
• Strong English (spoken & written) and customer service skills.
• Material planning or related experience will be advantage.
• Independent, self-driven, good time management, able to multitask.
• Ability to work independently and handle multiple priorities.
EA License No: 25C2767