- Lead and support the daily operations of the store to ensure smooth business activities.
- Deliver excellent customer service and assist in resolving customer enquiries and complaints professionally.
- Supervise, motivate, and monitor staff performance, discipline, and customer service standards.
- Ensure the store is clean, well-organized, and maintained according to company standards.
- Monitor product displays, stock replenishment, and visual merchandising to enhance the customer shopping experience.
- Compile and maintain daily sales collections, prepare sales reports, and support operational reporting.
- Coordinate on-the-job training and coach team members to improve product knowledge and service quality.
- Assist the Outlet Supervisor/Manager in achieving sales targets and operational goals.
- Carry out additional duties assigned by the management when required.
Job Requirements
- Minimum Diploma in Retail Management or a related field.
- At least 2–3 years of working experience in a fashion retail environment.
- Strong leadership, communication, and interpersonal skills.
- Pleasant personality with a positive attitude and customer-oriented mindset.
- Independent, responsible, and self-motivated.
- Computer literate and able to prepare basic operational reports.
- Able to work on shifts, weekends, public holidays, and extended working hours when required.
Employee Benefits
- Competitive Salary
- Performance Bonus
- Annual Leave
- Outpatient Medical Coverage
- Insurance Coverage (GHS, GPA & GTL)
- Career Development Opportunities
- Staff Purchase Discount
- Career Growth & Development Opportunities
Benefits are subject to the position offered, work location, sales performance, and company policy.
Interview Method: Walk-In Interview
Pay: RM1,700.00 - RM3,500.00 per month
Work Location: In person