全职 MY Qualitative Senior Research Executive 工作, 薪水, Toluna Federal Territory 公司招聘中 - Ricebowl

About us:

At Toluna, we keep the world’s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we’ve been a leader in consumer insights, and today we’re at the center of our industry’s biggest shift: the move to AI-powered research grounded in real human truth.

Brands come to us because we’ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we’ve been developing in-house since 2019, always-on platforms, and a 79M+ validated consumer community across 100+ countries.

Introduction:

We are looking for a Qualitative Senior Research Executive to join our team and help turn consumer conversations, behaviours, and experiences into meaningful insights for our clients.

In this role, you will take ownership of qualitative research projects from end to end, working across research design, moderation, analysis, reporting, and client presentations. You will have the opportunity to work on both local and regional studies, explore innovative qualitative methodologies and digital research approaches, and collaborate closely with clients, internal teams, moderators, and research partners.

This is an ideal opportunity for someone with a strong foundation in qualitative consumer research who is curious, commercially minded, and ready to take on greater responsibility while continuing to develop their research and client management skills.

Responsibilities:

• End-to-end management of research projects – work on various research instruments, moderation, analysis, report writing, presentation, project management, etc.
• Responsible for supporting both regional and country projects/ team.
• Think of and implement new and innovative research techniques and methodologies, online research that best address the research requirement.
• Collaborate and coordinate with both internal and external teams – field and operations teams, moderators, and consultants, etc.
• Manage client relationships and expectations through quality service delivery.
• Independently manage standardized as well as customized studies. Manage more complex studies in collaboration with Qualitative Directors.
• Be curious and enthusiastic about exploring and applying innovative qualitative research techniques, digital methodologies and AI-enabled tools to address research objectives and continuously improve the quality and efficiency of research delivery.

Requirements:

• Over 3 years in qualitative consumer research, brand strategy.
• A demonstrated record in conducting end-to-end research independently.
• Knowledge of advanced forms of qualitative data collection methodologies and techniques, analysis, and interpretation with the ability to apply to agency work.
• Experience in using various technology platforms for both online synchronous and asynchronous Qualitative research.
• You are curious, open-minded, have a love for details while keeping in mind the bigger picture.
• Having moderation experience for online & offline IDIs, Home Immersions, Shop-along would be an advantage.
• Excellent communication skills, ability to translate data from a diverse array of inputs and crafting a cohesive, compelling narrative. Additional language capabilities that support research and moderation are an advantage.
• A proactive interest in exploring and using AI tools to improve research quality, productivity and ways of working.
• Willingness to travel as required for qualitative fieldwork, client engagements and research projects in other cities or markets.
• Comfortable working across a diverse range of client industries and research topics.

Our Values:

Acting with Ownership: Demonstrating individual accountability

Bringing a Forward Mindset: Being action-oriented, bold & entrepreneurial

Collaborating with Curiosity: Exhibiting teamwork through togetherness

Discussing openly, committing jointly: Sharing your views openly

Embracing Empathy: Being egoless & caring

What we offer:

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work