As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As Senior Manager of Application Engineers, you will lead a skilled technical team that provides essential support to customers using our advanced analytical instruments. This role combines technical leadership with customer-facing responsibilities to support innovation and growth. You'll support your team in delivering exceptional technical support, conducting demonstrations, and developing application solutions that demonstrate our technology's value. Working closely with sales teams and cross-functional partners, you'll build customer relationships and ensure successful technology implementation. You'll contribute to identifying market opportunities, developing solutions, and providing valuable feedback to product development teams. Your leadership will support application engineers in assisting customers in semiconductor manufacturing and related industries, helping them achieve excellent results with our technology.
REQUIREMENTS:
Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in relevant field (semiconductor, life sciences, or analytical instrumentation)
Preferred Fields of Study: Physics, Chemistry, Materials Science, Engineering, or related scientific field
3+ years of management experience leading technical teams
Deep understanding of application development and customer workflow integration
Strong technical problem-solving capabilities
Excellence in both written and verbal communication
Ability to build and maintain strong customer relationships
Experience with product demonstrations and technical training
Proven track record of cross-functional collaboration
Project management and team coordination skills
Travel required (valid passport required)
Proficiency in English required
Ability to translate complex technical concepts into customer solutions
Experience with application note development and technical documentation