全职 L2 Data Center Technician 工作, 薪水, CWS - Cornerstone Workforce Solutions Johor 公司招聘中 - Ricebowl

Job title: L2 Data Center Technician

Location: Johor Bahru, Malaysia

About the job

Overview

We are looking for a skilled and hands-on L2 Data Center Technician to support day-to-day data center operations in Johor Bahru, Malaysia. The ideal candidate should have experience in server installation, rack and stack, hardware troubleshooting, break/fix support, structured cabling, and remote hands operations. The role also involves basic server and network support, incident management, asset tracking, and coordination with technical teams to ensure smooth data center operations.

What you'll do:

• Data Center Operations – Hands-on experience in live data center environments, including rack operations, daily health checks, and incident support.
• Server Hardware Support – Server installation, rack & stack, mounting, de-racking, hardware diagnostics, break/fix, and component replacement (HDD, SSD, RAM, PSU, NIC, motherboard).
• Network Equipment Support – Installation and troubleshooting of switches, routers, firewalls, and basic network connectivity issues.
• Structured Cabling – Copper/Fiber patching, cable management, labeling, rack organization, and cabling validation.
• Hardware Troubleshooting & Diagnostics – Root cause analysis, log collection, pre vendor triage, and failure diagnostics.
• Operating Systems – Basic Linux and Windows Server administration, including system login, disk mounting, DHCP/IP configuration, and basic OS recovery.
• Remote Hands & Smart Hands Support – Performing on-site tasks for remote engineering teams, including equipment replacement, console access, and troubleshooting.
• Asset & Inventory Management – Managing server inventory, spare parts, asset tagging, documentation, and stock control.
• Data Center Facility Coordination – Experience coordinating power operations, environmental checks, maintenance windows, and working with facility providers/carriers.
• Ticketing & Documentation – Experience using ITSM/ticketing tools (ServiceNow, Jira, Remedy, etc.), maintaining documentation, and preparing incident reports.
• Virtual Infrastructure Support (Preferred) – Basic VMware/Hyper-V knowledge, VM provisioning, IP allocation, and virtual machine support.
• Communication & Coordination – Ability to work with vendors, carriers, logistics teams, and cross-functional technical teams while handling multiple priorities.

What you'll need:

• 2–5 years of Data Center Operations or Data Center Technician experience.
• Experience in rack & stack, hardware break/fix, and remote hands support.
• Comfortable working independently in a production data center.
• Familiar with both server and basic networking infrastructure.
• Willing to support standby during major business events (9.9, 11.11, 12.12).
• Mandarin language proficiency is an added advantage but not mandatory.

Preferred Certifications

• CompTIA Server+
• CompTIA Network+
• CCNA (preferred)
• Dell EMC / HPE / Lenovo Server Hardware Certifications (good to have)

How to apply:

Email your profile/resume to ************* and *************

We regret that only short-listed candidates will be notified.