全职 Assistant Building Manager 工作, 薪水 up to MYR 7,000, WIT Ventures WP Kuala Lumpur 公司招聘中 - Ricebowl

Requirements / Qualifications

• Minimum 2–3 years of experience in hotel, hospitality, short-term rental or property operations.

• Experience in supervising daily operations, housekeeping, maintenance and guest services.

• Strong leadership, communication and problem-solving skills.

• Able to handle guest complaints, operational incidents and service recovery.

• Able to supervise teams and coordinate with building management, contractors and other stakeholders.

• Familiar with hotel/property SOPs, service standards and operational reporting.

• Able to work independently and manage multiple properties when required.

• Willing to work on shifts, weekends and public holidays when required.

• Proficiency in English and Bahasa Malaysia; additional languages are an advantage.

WHO ARE WE?

We are a fast-growing hospitality and short-term rental management company managing properties across Malaysia.

But what makes us different?

We don't believe hospitality is simply about checking guests in and checking guests out.

It is about creating experiences, taking ownership, and constantly finding better ways to do things.We work with properties, technology, people and guests from different backgrounds, which meansno two days are exactly the same.

And yes, we work hard.

But we also believe work should be a place where you can learn, laugh, share ideas, eat good food and actually enjoy the people you work with.

WHAT WE LOOK FOR

• Strong hospitality and customer service mindset

• Strong communication and coordination skills

• Responsible, organised and attentive to operational details

• Confident in handling guest requests, complaints and service recovery

• Good understanding of building, facility and safety operations

• Able to coordinate contractors, vendors and operation teams

• Alert and able to respond quickly to incidents and emergencies

• Strong problem-solving and follow-up skills

• Proactive, hands-on and willing to take ownership

• Comfortable working in a fast-moving hospitality environment

WHAT YOU'LL DO

• Support the overall day-to-day operations of the hospitality property

• Ensure building operations support a smooth and positive guest experience

• Handle guest enquiries, service requests, complaints and escalations

• Coordinate Front Office, Housekeeping, Concierge, Security and other operation teams

• Monitor cleanliness, ambience and service standards across hospitality areas

• Conduct routine inspections of M&E, safety systems and back-of-house areas

• Coordinate preventive maintenance, breakdown repairs and ad-hoc maintenance works

• Liaise with contractors, vendors and hospitality service partners

• Maintain positive relationships with guests, tenants and corporate clients

• Support move-in, move-out, access, visitor and building-related matters

• Monitor compliance with safety, building and local authority requirements

• Respond to emergencies including power outages, fire alarms, flooding and safety incidents

• Maintain guest incident, maintenance, vendor, inventory and compliance records

• Prepare operational reports and monitor expenses and cost-efficiency

• Supervise technicians, cleaners, security, concierge and guest service teams

• Conduct daily briefings, assign tasks and ensure operational readiness

YOUR ATTITUDE MATTERS

We don't expect you to know everything on Day One.

But as an Assistant Building Manager, we do expect you to stay alert, take responsibility and follow things through.

When a guest needs help, you respond. When something in the building is not working properly, you coordinate the right people. When there is a safety or operational issue, you act quickly and make sure it is properly resolved.

You will work closely with different teams, contractors and service partners while helping maintain the property’s service, safety and operational standards.

If you are looking for a role where you can learn building operations, lead teams, solve real operational problems and grow into bigger management responsibilities, come grow with us.

Your career doesn't have to stay in one lane. Learn fast, take ownership, and grow with the business.

Employee Benefits:

• Complimentary lunch (Front Operation Team only)

• Medical, optical and dental benefits

• Annual Bonus up to 5 times

• Annual salary increment

• Complimentary parking

• Pantries come with microwave, refrigerator and coffee machine

• Company dinners, events and trips

• Car and housing subsidy

• Parental or spouse allowance

• Unlimited Latte supply (Office Only)

• Annual Leave
• EPF
• EIS
• SOCSO
• Allowance Provided
• Company Trip
• Medical and Hospitalisation Leave
• Annual Bonus
• Performance Bonus