Job Scope:
To ensure that the day-to-day operations of the shop are all well managed. To be responsible for the management and leadership of the entire facility (including the back of house kitchen)
Job Duties:
- Maintain the store facilities, safety, tidiness, cleanliness & make sure that the food hygiene standards are met. Maintain the company's properties (machines, equipment)
- Communicate well, report staff or technical issues and points to be improved
- Provide superior customer service to all customers
- Liaise with other shop managers, internal departments, various suppliers
- Follow up the documentation of sales, orders, roster, reports and other computer tasks
- Control the food, drink, labor, packaging cost and the shop's wastage
- Supervise and delegate tasks related to catering and special orders
- Ensure a proper merchandising, organize the displays to maintain company's standards
- Ensure adequate staffing by recruiting, training, motivating & reinforcing staff discipline
- Coach staffs on sales program & customer's approach (welcome, answer questions)
- Ensure that employees receive fair and safe working conditions
- Continuously work to ensure that company procedures & image are maintained
Requirements:
- At least 2 years management position in F&B (restaurant or fast food set up)
- Strong communication skills
- Decision maker, problem solver, independent, knows how to prioritize
- Skills in managing people and issues related to staff
- Enthusiastic, optimistic, self-motivated, reliable, diplomatic and ready for challenge
- Able to work in a fast environment and able to handle pressure
- Neat personal appearance and high level of personal hygiene
- Good command in handling POS & computer
- Willing to grow within the company
- Good command of English. Fluency in Cantonese / Mandarin are a big +
- Good command in making coffee is a +
Job Types: Permanent, Full-time
Pay: From $18,000.00 per month
Benefits:
- Additional leave
- Employee discount
- Maternity leave
- Meal allowance
- Medical Insurance
- Opportunities for promotion
- Parental leave
- Professional development
Work authorization: