Qualifications & experience
- Malaysian Only
- 19 Years Old - 40 Years Old.
- Minimum SPM (higher education is an advantage).
- Fresh graduates are encouraged to apply.
- Able to speak and write Bahasa Malaysia and English (additional language will be an added advantage).
- No experience needed (experience in collections, credit control, or customer service will be an added advantage).
- Good communication and negotiation skills.
- Able to handle difficult conversations with professionalism.
- Strong problem-solving skills and attention to detail.
- Basic computer skills.
- Able to work independently and in a team.
Tasks & responsibilities
- Contact customers with overdue payments to arrange settlements.
- Work with related teams to ensure timely collection.
- Negotiate repayment solutions with customers in arrears.
- Monitor overdue accounts and follow up promptly.
What we offer
- Basic + highly lucrative and attractive incentives based on performance (2% to 3%)
- EPF + Socso
- Comprehensive training provided
- Clear career advancement opportunities
- Supportive and positive working environment
- Monthly employee engagement activities
- Working Hours Monday to Friday 9am-5.30pm
- Saturday Halfday 9am-1pm
Pay: From RM1,700.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
Work Location: In person