jobs in WhiteCoat Global

全职 Account Management Assistant (6-month contract) 工作, 薪水, WhiteCoat Global 公司招聘中 - Ricebowl

Account Management Assistant (6-month contract)

WhiteCoat Global

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

About WhiteCoat

WhiteCoat is a Singapore-headquartered omnichannel provider of integrated health and wellness services that serves as the first and single touchpoint for all care needs in Southeast Asia.

Since launching in 2018, WhiteCoat’s digital platform powers a wide range of services including tele- and in-person consultations, as well as medication fulfilment and diagnostic testing, across primary, specialist and allied care. With a focus on the B2B space, WhiteCoat has forged strategic partnerships with the region’s leading insurers, corporates and care providers, to provide accessible and affordable high-quality care to its users.

The Group currently has offices in Singapore, Indonesia, Malaysia and Vietnam. For more information on WhiteCoat, please visit *************

What you will be doing

Are you independent, self-motivated, and passionate about healthcare? We are seeking an Account Management Assistant to join our Singapore Account Management team and support smooth clinical and administrative operations.

On a Day-to-day Basis, This Means You Will

  • Administrative Support: Provide admin support to the Account Management team, including data entry and documentation
  • Report Processing: Review of health screening reports in line with internal SOPs
  • Clinical Workflow: Flag abnormal findings and initiate follow-ups
  • Patient Outreach: Contact patients via email and phone for follow-up care
  • Data Management: Maintain accurate records using Microsoft Excel and internal systems
  • Account and Events Support: Assist Account Managers with the preparation of data reports, event materials and presentations for clients
  • Stakeholder Communication: Handle communications such as emails and follow-ups with internal teams and external stakeholders
  • Operational Support: Perform routine administrative tasks and other ad-hoc duties as required

What we are looking for

Required

  • Self-motivated, proactive and able to work independently with a strong sense of ownership
  • Strong organisational and communication skills
  • Detail-oriented, reliable, and able to handle patient data with confidentiality
  • Proficiency in Microsoft Excel, Word, and email tools
  • Willingness to support ad-hoc onsite events

Good To Have

  • Experience in healthcare of admin support is a plus

Our Benefits

  • Make a Real Impact: Opportunity to contribute to a leading digital health company's rapid growth.
  • Fast-paced Start-up Environment: Experience an environment where you get to own and make tangible impact without bureaucracy getting in the way of rapid decision-making.
  • Great Team: Collaborate with intelligent, friendly, and supportive professionals from diverse backgrounds.
  • Hands-on Learning & Growth: Gain hands-on experience in strategy, partnerships, operations, and product innovation within a growing industry.
  • Competitive Compensation & Benefits: Competitive compensation and performance-based bonus. Holistic health insurance for your peace of mind for both in-patient and out-patient coverage.

How to apply

If you believe you have what it takes for this role, click ‘Apply’ and join us on our journey to make a positive impact on the lives of people through innovative healthcare solutions!

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