- Singapore
全职 Customer Service Executive (East-5 Days) 工作, 薪水 up to SGD 2,900, CANWORKONE.SG EMPLOYMENT PTE. LTD. 公司招聘中 - Ricebowl
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岗位职责
Customer Service Executive
Job Summary
Are you customer-focused, organised and enjoy keeping things running smoothly? Join our team as a Customer Service Executive, where you’ll be the key point of contact for customer enquiries while supporting sales administration, order processing and delivery coordination. This role offers a great opportunity to build strong customer relationships, work closely with different teams and contribute to a seamless customer experience from order placement to delivery and installation.
Key Responsibilities
Customer Service:
Handle incoming calls and emails, respond to customer enquiries professionally and provide timely assistance to ensure customer satisfaction.
Sales Administration:
Prepare and process sales documents, including quotations, sales orders, purchase orders and delivery notes, ensuring accuracy and completeness.
Sales Team Support:
Provide administrative support to the Sales Team, including checking visuals and floor plans, preparing installation reports and maintaining relevant documentation.
Order & Delivery Coordination:
Coordinate order processing and work closely with the logistics team and relevant departments to ensure timely deliveries and installations.
General Administration:
Assist with ad-hoc projects and operational tasks to support the smooth running of daily business activities.
Job Requirements
Minimum GCE N-Level, O-Level or equivalent qualification.
1–2 years of experience in customer service, administration, sales support or operations would be an advantage.
Well-organised and detail-oriented, with good time management and coordination skills.
Good communication and interpersonal skills, with the ability to engage professionally with customers and internal teams.
Proficient in Microsoft Excel and Word.
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
Job Summary
Are you customer-focused, organised and enjoy keeping things running smoothly? Join our team as a Customer Service Executive, where you’ll be the key point of contact for customer enquiries while supporting sales administration, order processing and delivery coordination. This role offers a great opportunity to build strong customer relationships, work closely with different teams and contribute to a seamless customer experience from order placement to delivery and installation.
Key Responsibilities
Customer Service:
Handle incoming calls and emails, respond to customer enquiries professionally and provide timely assistance to ensure customer satisfaction.
Sales Administration:
Prepare and process sales documents, including quotations, sales orders, purchase orders and delivery notes, ensuring accuracy and completeness.
Sales Team Support:
Provide administrative support to the Sales Team, including checking visuals and floor plans, preparing installation reports and maintaining relevant documentation.
Order & Delivery Coordination:
Coordinate order processing and work closely with the logistics team and relevant departments to ensure timely deliveries and installations.
General Administration:
Assist with ad-hoc projects and operational tasks to support the smooth running of daily business activities.
Job Requirements
Minimum GCE N-Level, O-Level or equivalent qualification.
1–2 years of experience in customer service, administration, sales support or operations would be an advantage.
Well-organised and detail-oriented, with good time management and coordination skills.
Good communication and interpersonal skills, with the ability to engage professionally with customers and internal teams.
Proficient in Microsoft Excel and Word.
CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889
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