- Pasir Ris East Region (Singapore) Singapore
全职 Field Service Engineer 工作, 薪水 up to SGD 4,800, ULVAC SINGAPORE PTE LTD East Region (Singapore) 公司招聘中 - Ricebowl
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职位描述
岗位职责
Take responsibility for standard customer service assignments, from diagnosis and repair through testing, reporting and handover. Escalate complex issues with clear technical evidence.
Key responsibilities
Carry out equipment installation, start-up, commissioning, preventive maintenance and corrective service at customer sites.
Diagnose mechanical, electrical and control faults using drawings, operating data and test instruments; identify corrective action and verify equipment performance.
Perform or coordinate overhaul, repair and testing of dry and wet vacuum pumps within product training and assigned competence.
Coordinate service progress with customers and internal teams, and provide fault details, test results and service history when escalating to technical specialists.
Prepare complete service reports, including the fault, diagnosis, work performed, parts used, final test results and follow-up actions; guide Assistant Engineers on assigned work.
Follow company and customer safety and service quality standards, and attend overseas technical training lasting 3 to 6 months in Japan, China, Taiwan or Thailand.
Requirements
Diploma or Degree in Electrical, Electronic, Mechatronic or Mechanical Engineering, or a relevant discipline.
Preferably 2 to 4 years of relevant installation, maintenance, repair or field service experience with semiconductor equipment, vacuum systems or related industrial equipment.
Ability to interpret technical drawings, investigate equipment faults and complete standard service assignments with limited supervision.
Experience combining mechanical servicing with basic electrical troubleshooting is preferred; vacuum pump experience is an advantage.
Good customer communication, clear service reporting, teamwork and ownership of follow-up actions; willingness to attend the stated overseas training.
Ulvac is an international corporation that designs, manufactures and markets equipment and materials for industrial applications of vacuum technology. Founded in Japan in 1952, Ulvac is now a global leading vacuum supplier, having a presence in over 100 countries.
Ulvac Singapore is established in 1997 and we are the headquarters for operations in sales and service in the Asia Pacific region.
Key responsibilities
Carry out equipment installation, start-up, commissioning, preventive maintenance and corrective service at customer sites.
Diagnose mechanical, electrical and control faults using drawings, operating data and test instruments; identify corrective action and verify equipment performance.
Perform or coordinate overhaul, repair and testing of dry and wet vacuum pumps within product training and assigned competence.
Coordinate service progress with customers and internal teams, and provide fault details, test results and service history when escalating to technical specialists.
Prepare complete service reports, including the fault, diagnosis, work performed, parts used, final test results and follow-up actions; guide Assistant Engineers on assigned work.
Follow company and customer safety and service quality standards, and attend overseas technical training lasting 3 to 6 months in Japan, China, Taiwan or Thailand.
Requirements
Diploma or Degree in Electrical, Electronic, Mechatronic or Mechanical Engineering, or a relevant discipline.
Preferably 2 to 4 years of relevant installation, maintenance, repair or field service experience with semiconductor equipment, vacuum systems or related industrial equipment.
Ability to interpret technical drawings, investigate equipment faults and complete standard service assignments with limited supervision.
Experience combining mechanical servicing with basic electrical troubleshooting is preferred; vacuum pump experience is an advantage.
Good customer communication, clear service reporting, teamwork and ownership of follow-up actions; willingness to attend the stated overseas training.
Ulvac is an international corporation that designs, manufactures and markets equipment and materials for industrial applications of vacuum technology. Founded in Japan in 1952, Ulvac is now a global leading vacuum supplier, having a presence in over 100 countries.
Ulvac Singapore is established in 1997 and we are the headquarters for operations in sales and service in the Asia Pacific region.
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