全职 Technical Support Specialist 工作, 薪水, Atotech An MKS Brand Federal Territory 公司招聘中 - Ricebowl

A Day in Your Life at MKS

As a Technical Service Specialist at Atotech (an MKS brand) Malaysia, you will work closely with the Sales Team to deliver high-quality technical support and on-site services to customers while contributing to business growth and market share expansion.

Reporting to the GMF Business Manager, you will support customers in optimizing their processes, troubleshooting technical issues, and identifying opportunities to improve operational efficiency and cost-effectiveness.

You Will Make an Impact By

• Delivering technical support and on-site services that meet or exceed customer expectations.
• Proactively supporting customers’ process and cost optimization initiatives, providing detailed feedback and recommendations.
• Ensuring all on-site activities are conducted in compliance with MKS Atotech’s safety standards.
• Providing clear, professional, and informative responses to customer technical enquiries.
• Collaborating with other departments to provide cross-functional support as required.
• Assisting customers with process troubleshooting and preparing relevant technical reports.
• Travelling as required, with up to 50% travel expected for customer support and on-site service activities.

Skills You Bring

• Diploma or higher qualification in Chemistry, Chemical Engineering, or Industrial Science.
• 1–2 years of working experience in electroplating, water treatment, or wastewater-related environments.
• Good interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Resilience and the ability to work effectively in challenging situations.
• Willingness to travel extensively as required by the role.