Own the complete cheque-lifecycle baseline, from issuance and capture through eSPICK clearing, returns, representment, stop payments and settlement.
Establish Finance- and Operations-validated performance measures covering volumes, cut-offs, cycle completion, defects, fraud losses and cost-to-serve.
Design the future clearing model and simplify processes. Define capacity, service levels, controls, roles and consolidation opportunities.
Own clearing rules and reconciliation across clearing positions, settlement, suspense and customer accounts, with traceable requirements and named break owners.
Lead full-cycle SIT / UAT, migration and contingency tests. Prove in-flight item and stop-payment reconciliation, archive continuity and rollback readiness.
Own cutover checkpoints and operational clearance. Train and certify all designated branch and Operations users, and verify procedures, staffing, access, competency and support before go-live.
Job Requirements
Experience banking operations, including 5+ years in cheque and clearing and a completed implementation or material clearing-system change.
Strong eSPICK or equivalent expertise, including MICR, image quality, returns, settlement and break resolution. Translate clearing, legal, retention and evidential rules into controls.
Evidence of digital and improvement mindset. Apply branch or channel experience to design and readiness where relevant.
Senior candidates must show leadership, sound judgement and team development
Relevant professional foundation. A bachelor’s degree in a relevant field is required. PMP, PRINCE2, Lean Six Sigma, CBAP or recognized payments qualifications are advantageous