全职 Customer Service Officer (Air Freight - Import) [EL] 工作, 薪水 up to SGD 2,500, WECRUIT PTE. LTD. Islandwide (Singapore) 公司招聘中 - Ricebowl

• Assist customers with daily cargo bookings for various airline products.
• Book capacity with airlines and confirm it with customers.
• Be familiar with the requirements of our different airline products and advise customers accordingly.
• Administer cargo bookings by loading flight reservations into the system/template and ensuring all data is accurately updated.
• Interface with multiple parties, including customers, warehouses, carriers, and customs, regarding shipment requirements.
• Track and monitor shipment status and inform customers accordingly.
• Maintain good relationships with customers and handle their inquiries promptly.
• Work closely with the billing team to provide accurate data for invoicing.
• Perform other duties as assigned.

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