Role Summary
We are looking for a creative, data-driven Marketing Executive to take full ownership of social media strategy, content creation, and community management for two of our key food brands. You will act as the sole in-house point of contact for both brands’ digital presence, driving engagement, brand love, and sales conversion.
Key Responsibilities1. Social Media Strategy & Planning
- Develop and execute brand-specific social media strategies (platforms: Instagram, Facebook, TikTok, LinkedIn – as relevant per brand).
- Set monthly content calendars aligned with product launches, seasonal campaigns, and brand identity.
- Define KPIs (engagement, reach, conversions, share of voice) and track performance weekly.
2. Content Creation & Curation
- Produce high-quality, on-brand visual and written content: photos, short-form videos (Reels/TikToks), behind-the-scenes factory/kitchen content, user-generated content (UGC) repurposing.
- Coordinate with internal kitchen/R&D teams for food styling, recipe development, and product shots.
- Write compelling captions, stories, and ad copy tailored to each brand’s tone (e.g., fun & trendy vs. premium & health-focused).
3. Community Management & Engagement
- Respond to comments, DMs, reviews, and mentions within 24 hours.
- Proactively engage with followers, foodies, influencers, and complementary brands.
- Manage brand reputation and escalate any crisis issues (e.g., product complaints).
4. Growth & Paid Social (if applicable)
- Plan and manage small-budget paid campaigns (Meta Ads, TikTok Ads) to boost reach and conversions.
- Identify and collaborate with micro-influencers and food bloggers for each brand.
5. Performance Analysis & Reporting
- Use native analytics (Meta Business Suite, TikTok Analytics) and tools like Canva, Later, or Hootsuite.
- Prepare weekly one-page reports and monthly deep-dive reviews for each brand.
- Provide actionable insights for content optimization and audience growth.
6. Cross-Functional Collaboration
- Work with sales, NPD (new product development), and operations teams to align social content with inventory and pricing.
- Liaise with external agencies (if any) for photography, videography, or paid media.
Qualifications & RequirementsAreaMust-HaveExperience2–4 years in social media / digital marketing (F&B or food manufacturing preferred)PortfolioProven track record growing two or more brand accountsSkillsCopywriting, basic video editing (CapCut / InShot), Canva/Adobe Suite, social scheduling toolsMindsetOwner mentality – you treat each brand as your ownNice-to-haveFood photography / styling skills, knowledge of food safety guidelines for social assetsSuccess Metrics (KPIs)
- Brand A – Monthly engagement rate ≥ 4.5%
- Brand B – Follower growth 8% QoQ
- Combined reach from organic content: 200k+ monthly
- Positive sentiment > 90% on comments
- UGC submissions: 50+ per brand per quarter
Reporting & Ownership ClarityYou are the single accountable person (SAP) for both brands’ social media performance. No shared ownership with other team members – you control strategy, content, posting, and reporting.
职位类型:全职
薪资: RM2,600.00至RM4,000.00(每月 )
Work Location: 现场办公