A house of artisanal tradition, Batik Village Malaysia has long aimed to express an identity that blends craftsmanship with a deep respect for heritage, centering on refined and timeless batik collections. As an independent company, we believe in the freedom of creativity, nurture human potential, and act to have a positive impact within the Malaysian batik industry.
What impact you can create:
As a Fashion Confidant, you will embody the values of the brand by delivering a high-touch and personal one-to-one shopping experience at clients’ preferred locations, while building brand visibility, nurturing enduring relationships, and driving substantial high-value sales and revenue growth.
- Offer a bespoke consultative client experience with expert guidance on motifs, palettes, and styling tailored to each client’s personality and lifestyle.
- Develop, manage, and expand a portfolio of affluent clients, including government officials and corporate executives within a defined territory.
- Foster enduring client relationships to optimize lifetime value, promote repeat business, and secure organic referrals.
- Maintain detailed records of client preferences, purchase histories, interactions, and key dates.
What you will bring to the role:
- Demonstrate fashion and arts expertise with engaging, courteous, and sincere communication and influence.
- Motivated by sales success with a proven track record of meeting and exceeding goals and revenue growth.
- Self-starter, proactive, and able to flourish with minimal guidance while effectively navigating uncertainty.
- Portray a professional and sophisticated image of personal grooming and etiquette at all times.
Required qualifications:
- 15+ years in luxury retail, with deep understanding of the industry and the competitive landscape in Malaysia.
- An existing book of business or established network in the luxury market is strongly preferred.
- Proven track record of leading growth-oriented businesses with significant P&L responsibility.
- Flexibility to work non-traditional hours to accommodate client schedules and networking events.
This role is highly rewarding for the right candidate who enjoys working in small, tight-knit teams. Think big, take ownership, and help shape the future of the Malaysian batik industry.
Work Location: In person