Job description
- Ensure manufacturing processes consistently meet established quality standards, customer requirements, and applicable regulatory requirements.
- Monitor and analyze production quality performance, including first-pass yield (FPY), defect rates, scrap, rework, and process-related quality issues.
- Investigate process abnormalities and production defects using root cause analysis tools such as 8D, 5 Why, Fishbone diagrams, and other relevant quality tools.
- Implement and follow up on corrective and preventive actions (CAPA) to prevent recurrence of process-related defects.
- Develop, review, and maintain process control plans, inspection standards, work instructions, quality criteria, and other relevant quality documentation.
- Work closely with Production, Process Engineering, Manufacturing Engineering, and other relevant departments to resolve quality issues and improve process stability, yield, and product quality.
- Support New Product Introduction (NPI), process validation, production qualification, engineering changes, and new process or product transfers to ensure manufacturing readiness and quality compliance.
- Conduct process audits and monitor compliance with established procedures, control plans, and quality management system requirements.
- Identify opportunities for continuous improvement through data analysis, defect trend monitoring, process optimization, and preventive quality initiatives.
- Prepare quality performance reports and communicate process quality issues, corrective actions, and improvement progress to relevant stakeholders.
- Support internal and external quality audits and ensure compliance with applicable quality management system requirements, including ISO 9001 and other relevant standards.
- Coordinate with Supplier Quality, Customer Quality, and other relevant teams on supplier-related defects or customer complaints when process-related investigation or corrective action is required.
Requirements:
- Diploma or bachelor's degree in Engineering, Quality Management, Manufacturing, Electronics, or a related field.
- Preferably 2–5 years of relevant experience in process quality, quality engineering, or manufacturing quality within an EMS or electronics manufacturing environment.
- Familiar with quality management systems and ISO 9001 requirements; knowledge of ISO 14001 and other relevant standards is an advantage.
- Strong knowledge of root cause analysis, corrective and preventive actions, and quality problem-solving tools such as 8D, 5 Why, and Fishbone diagrams.
- Experience in monitoring manufacturing quality performance, analyzing defect trends, and driving yield and process improvement initiatives.
- Strong analytical, problem-solving, communication, and cross-functional coordination skills.
- Detail-oriented, disciplined, self-motivated, and able to take ownership of quality issues.
- Language Proficiency: Proficient in Mandarin, Bahasa Malaysia, and English, with strong written and verbal communication skills to effectively engage with our diverse clients, customers, and stakeholders.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM6,000.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Quality management: 3 years (Required)
Language:
Work Location: In person