Job Summary
We are looking for an organised and responsible Customer Service &Accounts Assistant to support customer order processing and accounts receivable administration across our related companies.
Key Responsibilities
Customer Service & Order Processing
Receive and process customer orders, ensuring accurate and timely entry.
Coordinate with the relevant teams on stock availability, delivery arrangements and order changes.
Respond to customer enquiries and follow up on order-related issues.
Provide backup support for customer orders during the designated staff member’s absence.
Maintain accurate customer information and order records.
Accounts Receivable Support
Prepare and update accounts receivable (AR)ageing reports
Prepare and send statements of account (SOAs) to customers.
Follow up on outstanding payments and account discrepancies with customers and the finance team.
Maintain proper records of customer correspondence and AR-related documents.
Administrative Support
Maintain organised records and filing systems for customer service and accounts matters.
Coordinate with internal departments to ensure timely follow-up and completion of assigned tasks.
Perform other reasonable administrative duties related to the role.
Requirements
Previous experience in customer service, order processing or accounts administration is preferred.
Basic knowledge of accounts receivable, ageing reports and statements of account.
Proficient in Microsoft Excel and comfortable using order processing or accounting systems.
Good communication and coordination skills.
Accurate, organised and able to manage multiple tasks.
Able to work independently and collaboratively across different teams.
Working Days:
5.5 days per week
Working Hours:
Monday to Friday: 8.30 am–5.30 pm
Saturday: 8.30 am–12.30 pm
Location:
Tai Seng
N&N Agriculture Pte Ltd is a progressive egg farm based in Lim Chu Kang. We are part of Thailand’s Betagro Public Company Limited, a leading integrated agro-industrial and food company dedicated to enriching people’s lives with better foods. Established in Singapore in 2001, N&N is an eco-friendly and responsible provider of fresh eggs and value-added pasteurized egg products of superior product quality and value for both home and commercial users locally and overseas.
Technology-driven and people-led, we harness the benefits of state-of-the-art systems and technology in production and processing while always seeking to inject new technology and invest in people in order to maintain a sustainable business.
As we embark on a farm expansion plan, we are seeking passionate, self-driven individuals seeking a fulfilling long-term career in a dynamic organization within the small but significant agricultural sector of Singapore.
Join us to be part of the N&N team as we work toward fulfilling our government’s 30-30 vision to strengthen Singapore’s food resilience!