Job Description
IT Responsibilities – Daily Operations:
- Manage and support IT infrastructure, including servers, desktops, laptops, printers, switches, routers, firewalls, Wi-Fi, and other office IT equipment.
- Diagnose and resolve IT issues such as internet connectivity, intranet access, email problems, software installation, and other technical challenges.
- Install, configure, upgrade, and maintain hardware and software to ensure optimal performance and minimize downtime.
- Support employee onboarding and offboarding processes, including workstation setup, hardware/software deployment, and email and communication tool configuration.
- Deliver timely and effective technical support to staff, minimizing operational disruptions.
- Maintain the IT server room and ensure proper housekeeping.
Facilities Responsibilities – Daily Operations:
- Oversee maintenance and upkeep of office premises, including security guard posts, worker hostels, machinery, tools, and equipment.
- Work with relevant departments to source vendors or contractors for maintenance and repairs; review and compare quotations before submitting recommendations to Management.
- Coordinate installation, maintenance, servicing, and repair activities for office facilities, machinery, and equipment with internal departments and external service providers.
- Ensure office facilities, machinery, and equipment comply with all legal and regulatory requirements.
- Maintain accurate records and filing systems for all maintenance and repair work.
Administrative Support:
- Assist with general office administrative tasks as needed.
Other Responsibilities:
- Undertake ad hoc duties and organizational projects as assigned.
Job Requirements:
- Diploma or higher, preferably in IT or a related field.
- Minimum of 3 years relevant IT experience.
- Experience with Windows Server, Fortinet, Synology, cPanel, WordPress, or similar systems is preferred.
- Five-day work week.
- Willingness to travel within Johor, Malaysia, and Singapore.
- Work location: Ulu Tiram.
Personal Qualities:
- Passionate and highly motivated about work.
- Eager to learn and committed to professional growth.
- Responsible and takes ownership of assigned tasks.
- Maintains a positive and adaptable attitude when facing work and life challenges.
- Collaborative team player who values and respects teamwork.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,500.00 per month
Work Location: In person