- TME Retail Outlets, Klang Valley Klang Valley WP Kuala Lumpur Malaysia 48000

工作地点
职位描述
任职资格
Minimum SPM qualification or equivalent.
Passionate about food and customer service.
Friendly, responsible and hardworking.
Good communication skills.
Comfortable handling pork and non-halal products.
Basic computer knowledge and willingness to learn POS systems.
Able to work weekends and public holidays based on schedule.
Previous retail experience is an advantage.
Fresh graduates are welcome!
Working Hours: Based on scheduled retail shifts
岗位职责
ABOUT US
The Meat Experts Sdn Bhd is an established Malaysian F&B company specialising in premium imported meats, sausages, bacon, deli products and specialty groceries.
With businesses spanning food importation, distribution, retail, e-commerce and restaurants, we are passionate about bringing quality international food products to Malaysian consumers.
We are looking for a friendly, responsible and sales-driven Retail Assistant to join our growing team.
Love food? Enjoy meeting people? Come build your career with us!
1. KEY RESPONSIBILITIES
Customer Service & Sales
Greet and assist customers professionally.
Recommend suitable products based on customer preferences.
Develop strong knowledge of imported meats, sausages, bacon and specialty products.
Explain product information, cooking methods and storage recommendations.
Promote new arrivals, special offers and seasonal promotions.
Encourage customer loyalty programme registrations.
Build relationships with regular customers.
Inventory & Stock Management
Receive, check and organise incoming stock.
Monitor product expiry dates and practise FIFO/FEFO stock rotation.
Maintain correct chilled, frozen and ambient storage conditions.
Assist with stocktaking and inventory reconciliation.
Report stock shortages, damaged products and discrepancies.
Minimise wastage and maintain stock accuracy.
Store Operations
Maintain store cleanliness and product presentation.
Replenish shelves, chillers and freezers.
Monitor chiller and freezer temperatures.
Assist with opening and closing procedures.
Operate the POS system and process customer payments.
Assist with daily sales reporting and cash reconciliation.
Ensure accurate product pricing and promotional displays.
Online Orders & Customer Enquiries
Assist with WhatsApp and telephone enquiries.
Prepare and pack online customer orders accurately.
Coordinate with delivery personnel when required.
Support smooth order fulfilment and customer satisfaction.
Product Knowledge & Sales Growth
Learn about TME's international food brands.
Recommend complementary products and encourage upselling.
Support daily and monthly outlet sales targets.
Participate in product promotions, sampling and launches.
Share customer feedback and product suggestions with Management.
Teamwork & Responsibility
Work closely with supervisors and team members.
Communicate operational issues promptly.
Demonstrate punctuality, accountability and initiative.
Complete assigned responsibilities independently.
好处
RAWANG
1.9 km
重要安全守则
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