Feather and Bone Holdings Ltd is a Premium Grocer & Restaurant concept . We are located in Central / Happy Valley / Clearwater Bay / Sai Ying Pun / Mid-Levels / Wan Chai/ Tsuen Wan / Yuen Long/ Sai Kung & Causeway Bay Hong Kong.
Launched by the founders of the popular “Three Butchers” online deli, Feather and bone brings top quality meats sourced directly from Australian farmers to the heart of Hong Kong. In-store and through the online store customers can get premium cuts of meat hand-cut daily by our butchers. Our market-fresh produce is selected daily by our dedicated staff in addition to our selection of seasonal products imported from Australia, Europe and the US.
Position Overview
We are seeking a passionate, versatile, and experienced Assistant Venue Manager to help lead our day-to-day operations across both our restaurant and retail divisions.
As the Assistant Venue Manager, you will oversee all aspects of daily business operations—ensuring seamless service in the restaurant while maintaining a thriving, high-standard retail environment. You will lead front-of-house hospitality staff, retail shop teams, and butcher counter staff, focusing on exceptional customer experience, operational efficiency, inventory control, and team performance.
Key Responsibilities
Restaurant Operations
Oversee daily Front-of-House (FOH) dining operations to ensure high standards of customer service, food quality, and hygiene.
Manage floor service during peak dining hours, resolving customer feedback and ensuring a warm, welcoming guest experience.
Assist with floor staffing schedules, briefing teams, and maintaining seamless communication between FOH and kitchen staff.
Retail & Grocery Shop Operations
Oversee daily shop operations across all retail sections, including the wine & beverage, gourmet snacks, fresh butcher counter, and chilled/fridge products.
Ensure visually appealing merchandising, proper shelf stocking, clear price labeling, and optimal product displays.
Manage retail inventory levels, shelf life and waste management.
Liaise with food and beverage suppliers, distributors, and importers to order stock and maintain popular retail product lines.
Lead, mentor, and motivate floor staff, cashiers, retail clerks, and butcher counter staff.
Requirements & Qualifications
Minimum 2-3 years of supervisory or assistant management experience in hospitality (restaurants, cafés, or bars) and/or premium retail/delicatessen environments will be an added advantage.
Proactive with new ideas, good leadership and execution skills
Strong passion in Western food products, fine wines, craft beverages, artisan cheeses, and fresh meats/butchery.
Proven track record in managing and motivating multi-disciplinary teams.
Sound understanding of inventory management, stock rotation, margin management, and POS/retail management systems.
Excellent interpersonal and communication skills; fluent in English or Cantonese, Mandarian is a plus.
Working Location: Discovery Bay
Why Join Us?
We believe a happy team creates the best food. Our package includes:
Free duty meal
Transportation Allowance
Competitive salary package
Work-Life balance of 5-day work
Flexible shift schedule
A supportive, "staff-friendly" environment that encourages professional growth
Staff discounts
Excellent career opportunities
If you are a dedicated hospitality professional looking to advance your career with an exciting Western dining concept, we’d love to hear from you!
Please send your updated Resume / CV along with your current and expected salary to the platform or [email redacted, apply via Company website]
Feather and Bone is an equal opportunity employer. Personal data collected will be used strictly for recruitment purposes.
Full-time