jobs in The Estée Lauder Companies Inc.

全职 Sales - Education Executive, MAC-BB-AV-DM, TR SEA 工作, 薪水, The Estée Lauder Companies Inc. 公司招聘中 - Ricebowl

Sales - Education Executive, MAC-BB-AV-DM, TR SEA

The Estée Lauder Companies Inc.

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Description

PRIMARY FUNCTION

Support the Area Sales and Operations Manager (ASOM) in achieving retail sales targets and business objectives by:

  • Managing daily counter operations efficiently.
  • Developing and supervising Beauty Advisors (BAs) and Airport Coordinators (APC).
  • Coordinating marketing activities and executing point-of-sale strategies for product launches and promotions.
  • Planning, implementing, and monitoring incentive programs for BAs.
  • Leading and motivating BAs and APCs to maximize brand retail sales.

Responsibilities

  • Retail Sales Management
  • Collaborate with the Area Sales and Operations Manager (ASOM) to review monthly retail sales targets and performance for each location.
    • Analyze business results against sales objectives, trends, and competitive landscape.
    • Prepare and deliver monthly sales reports with commentary.
  • Ensure brand and counter presentation, including visual merchandising, consistently aligns with brand standards and philosophy.
  • Oversee and implement all promotional activities and in-store programs.
  • Communicate updates to Beauty Advisors (BAs) to ensure awareness of the marketing calendar and ongoing promotions.
  • Provide targeted guidance and instructions to BAs, tailored to individual strengths and development needs, to support achievement of sales goals.
  • Inventory management
  • Optimize stock levels and manage inventory (min/max) for the assigned focus market.
  • Ensure proper order replenishment and product assortment review in close collaboration with ASOM
  • Manage and follow up on product launches and testers
  • Support Promotional Events/ Activities
  • Coordinate and execute setting up details relating to High Profile Promotions and in-store programs and promotions working with Field Merchandiser or Project Executive
  • Provide feedback on marketing opportunities and monitors & identifies marketing potential for new and existing products and promotions.
  • Ensure all go-to-market materials and promotional elements are available in store to support launches.
  • Supervision and Team Management of Beauty Advisors
  • Assist ASOM in BA headcount and productivity to ensure sufficient staffing coverage for the counters
  • Conducts on-counter orientation and elementary product training for new BAs to enable them to perform their job until formal training is organized by the Training Managers
  • Evaluate the performance of BAs and work closely with training managers to enhance product knowledge and sales techniques to improve performance
  • Ensure Beauty Advisors uphold grooming standards of the brand
  • Spend minimum 60% of time in-store coaching and working with BAs.
  • Train and develop Beauty Advisors
  • Closely collaborate with Education team to develop in-store training through regular store visit
  • Coach and motivate BAs based on individual talent and skills to drive sales objectives and brand equity
  • Work with ELC Beauty Advisors or Retailers BAs and coach them to achieve their sales goals.
  • Conduct Generic Staff Training
Qualifications

  • Bachelor’s degree in business management/administration or similar degree
  • Minimum of 3 years’ relevant experience in Retail Operations or Sell-out roles, preferably in the travel retail industry
  • Well groomed
  • Good organization and communication skills
  • Good presentation skills
  • Proficient in MS Office and Excel
  • Willingness to travel (50%)
  • Proven sales track record

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