全职 Software Support Engineer 工作, 薪水 up to MYR 3,000, Xetron Solutions Federal Territory 公司招聘中 - Ricebowl

Job Responsibilities:

• Perform second-level troubleshooting and analysis of reported application issues.
• Handle system support cases promptly and ensure timely resolution.
• Communicate with users, call center teams, and developers to investigate and resolve issues.
• Perform database-level troubleshooting and analysis using SQL queries.
• Follow up on reported cases and provide appropriate solutions.
• Conduct user training for clients during new project rollouts.
• Develop and maintain a knowledge base based on recurring issues and solutions.
• Customize reports and programs to support internal business needs.

Job Requirements:

• Degree in IT, Computer Science, Software Engineer
• Min 2 years’ experience in application support or software programmer
• SQL queries & DB fundamental is a must
• Analytical and logical thinking to visualise & solve problem based on available information
• Knowledge on Oracle 9i, MSSQL, JAVA, VB6, VB.Net is added advantage
• Knowledge on IIS/Webservices is added advantages
• Fast learner where able to pick up with less supervision

Pay: From RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Education:

• Bachelor's (Preferred)

Experience:

• application support or software programmer: 2 years (Preferred)

Work Location: In person