Frontline Reception: Manage the frontline counter duty. Greet and professionally attend to all queries from students, parents, and walk-in visitors.
Telecommunications: Promptly handle incoming telephone calls, ensuring all calls are answered efficiently (aiming within 3 rings).
Mail & Logistics: Manage incoming mail, distribute letters to students, parents, and teachers, and sign for goods deliveries on behalf of school staff.
Student Care Support: Administer the log-in/out process for students leaving school early, look after injured students, and facilitate admissions to the school Sick Bay.
Office Housekeeping: Oversee the general upkeep and tidiness of the General Office reception area and Sick Bay, collaborating with the Operations Support Officer (OSO).
Storage Coordination: Arrange for temporary storage of received administrative and logistical items in the General Office and notify the relevant staff.
Lost & Found: Manage the tracking, filing, and safekeeping of lost and found items within the school premises.
General Administration: Provide day-to-day administrative support, including accurate data entry, filing, operating office equipment (photocopiers, scanners, printers), and assisting Admin Managers with ad-hoc tasks.
Job Requirements
Education: GCE 'N' Level holder with 3 or more passes, including English and a Mother Tongue Language preferred.
Experience: Minimally 1 year of experience in frontline customer service or receptionist roles. Experience working within an MOE school environment is a distinct advantage.
Technical Skills: Proficient in Microsoft Office Suite (Word, Excel) and comfortable navigating the internet and standard office machinery.
Certifications: First Aid Training certification is highly valued.
Key Attributes: Possess a pleasant personality and professional appearance, excellent written and verbal communication skills, and a highly collaborative team-player mindset.
Working Hours & Conditions
Weekly Hours: 42 hours per week.
Mondays to Thursdays: 8:30 AM to 5:45 PM (Includes a 45-minute lunch break).
Fridays: 9:00 AM to 5:45 PM (Includes a 45-minute lunch break).
Rest Days: Off on Saturdays, Sundays, and gazetted Public Holidays.