- Singapore
全职 Data Support Engineer 工作, 薪水 up to SGD 7,000, 3 CUBED BUSINESS CONSULTING PTE. LTD. 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
Sr. Data Support Engineer
Support market-level data delivery by handling operational analytics and technical tasks on Databricks, with a strong focus on reliable support and consistent processes, enabling the core team to focus on strategy, regional alignment, and advance analytics initiatives.
Must have -
Databricks experience
Application Support experience with deep ITIL knowledge
Mandarin Speaking
Key Responsibilities
Execute BAU analytics and data tasks for assigned markets
Maintain SQL/Python-based pipelines and notebooks in Databricks
Own end-to-end service delivery and ensure SLA/KPI compliance across supported applications.
Manage major incidents, escalations, and stakeholder communications to minimize business disruption.
Coordinate with business users, development teams, vendors, and platform owners to resolve production issues in a timely manner
Drive proactive monitoring, root cause analysis, recurring issue elimination, and continuous service improvement initiatives.
Govern production changes, release deployments, CAB activities, and operational readiness reviews.
Produce service performance reports, operational dashboards, and executive management updates.
Manage support team performance, resource planning, shift coverage, knowledge management, and continuous improvement activities
Drive operational excellence initiatives to improve service quality and efficiency
Ensure compliance with IT governance, audit, security, and data privacy requirements
Job Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
Strong SQL/Python skills for data processing and automation
Hands-on Databricks operational experience (notebooks, jobs, monitoring)
Good SQL skills for analytics and reporting
5+ years of IT operations or service delivery experience, with at least 3 years in a Service Delivery or Application Support lead role.
Strong knowledge of ITIL processes, with hands-on experience using ServiceNow.
Experience in managing L2 application support for Luxury Retail
Strong leadership, communication, analytical, and problem-solving skills.
ITIL, PMP, PRINCE2, Agile, or ServiceNow certifications are advantageous.
Excellent written and spoken English and Mandarin
3 Cubed Business Consulting offers IT Consulting, Solutions and Services to Enterprises in various verticals. Since its inception in 2015, it is Headquartered in Singapore offering solutions that matter.
The company provides comprehensive end-to-end IT solutions to meet the diverse needs of its clients in Asia Pacific region.
We believe in our Customer’s Purpose and we Perform with Passion.
Employment Agency No.: 21S0778
Support market-level data delivery by handling operational analytics and technical tasks on Databricks, with a strong focus on reliable support and consistent processes, enabling the core team to focus on strategy, regional alignment, and advance analytics initiatives.
Must have -
Databricks experience
Application Support experience with deep ITIL knowledge
Mandarin Speaking
Key Responsibilities
Execute BAU analytics and data tasks for assigned markets
Maintain SQL/Python-based pipelines and notebooks in Databricks
Own end-to-end service delivery and ensure SLA/KPI compliance across supported applications.
Manage major incidents, escalations, and stakeholder communications to minimize business disruption.
Coordinate with business users, development teams, vendors, and platform owners to resolve production issues in a timely manner
Drive proactive monitoring, root cause analysis, recurring issue elimination, and continuous service improvement initiatives.
Govern production changes, release deployments, CAB activities, and operational readiness reviews.
Produce service performance reports, operational dashboards, and executive management updates.
Manage support team performance, resource planning, shift coverage, knowledge management, and continuous improvement activities
Drive operational excellence initiatives to improve service quality and efficiency
Ensure compliance with IT governance, audit, security, and data privacy requirements
Job Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
Strong SQL/Python skills for data processing and automation
Hands-on Databricks operational experience (notebooks, jobs, monitoring)
Good SQL skills for analytics and reporting
5+ years of IT operations or service delivery experience, with at least 3 years in a Service Delivery or Application Support lead role.
Strong knowledge of ITIL processes, with hands-on experience using ServiceNow.
Experience in managing L2 application support for Luxury Retail
Strong leadership, communication, analytical, and problem-solving skills.
ITIL, PMP, PRINCE2, Agile, or ServiceNow certifications are advantageous.
Excellent written and spoken English and Mandarin
3 Cubed Business Consulting offers IT Consulting, Solutions and Services to Enterprises in various verticals. Since its inception in 2015, it is Headquartered in Singapore offering solutions that matter.
The company provides comprehensive end-to-end IT solutions to meet the diverse needs of its clients in Asia Pacific region.
We believe in our Customer’s Purpose and we Perform with Passion.
Employment Agency No.: 21S0778
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多