Responsibilities
1. Business Partnership & Decision Support
- Serve as the core BI Partner for the Payment business; develop deep understanding of business scenarios including Crypto Pay, stablecoin payments, merchant payments, and cross-border payments — covering business models, core metrics, and growth drivers.
- Independently collaborate with business leaders, Product, Operations, and BD teams to understand business objectives and real challenges; proactively identify business issues, growth opportunities, and potential risks.
- Build analytical frameworks from a business perspective; deliver in-depth insights and actionable recommendations through data analysis to support product strategy, business planning, and key decision-making.
- Go beyond passively fulfilling data requests — actively participate in business discussions and drive data analysis to genuinely influence business decisions.
2. Payment Analytics & Deep-Dive Analysis
- Own in-depth analysis across Payment-related businesses, covering Crypto Pay, Stablecoin Payments, Merchant Payments, Cross-border Payments, and more.
- Build systematic analysis and monitoring frameworks around core metrics including transaction volume, payment success rate, conversion rate, active users, merchant activity, transaction frequency, and revenue.
- Conduct deep-dive analyses across dimensions such as users, merchants, products, payment methods, PSPs, payment channels, and regional markets to identify key factors affecting business performance.
- Independently perform root cause analysis, attribution analysis, and trend analysis for metric anomalies or performance fluctuations; provide thorough explanations of the business reasons behind data changes.
- Identify potential business opportunities by incorporating industry trends, competitor performance, and market shifts; provide analytical support for Payment product development and market expansion.
3. Business Growth & Performance Optimization
- Use data analysis to support Payment product growth, user acquisition and retention, payment penetration improvement, merchant growth, and transaction volume expansion.
- Analyze user payment behavior, transaction conversion funnels, merchant performance, and payment channel efficiency to uncover growth bottlenecks and optimization opportunities.
- Evaluate the business impact of product features, marketing campaigns, PSP partnerships, and payment channel strategies; provide recommendations for product iteration, channel optimization, and resource allocation.
- Collaborate with business, product, and operations teams to translate analytical recommendations into concrete actions; continuously track and measure business improvement outcomes.
- Support business evaluation and growth strategy development for new products, new markets, and new payment scenarios through data analysis.
4. Analytical Ownership & Business Impact
- Independently own complex end-to-end analytical projects, including problem definition, analytical framework design, hands-on data analysis, strategic recommendations, execution driving, and impact evaluation.
- Build and continuously optimize the Payment business KPI framework, dashboards, analytical models, and monitoring mechanisms to improve analysis efficiency and quality.
- Go beyond routine reporting — proactively challenge existing assumptions, dig deep into root causes, and propose actionable solutions.
- Take ownership of delivery quality and business outcomes for key analytical projects; drive measurable business impact from analytical outputs.
- Develop reusable analytical frameworks, methodologies, and data assets to enhance the team's analytical capabilities and business support efficiency.
Requirements
- Education: Bachelor's degree or above in Statistics, Mathematics, Computer Science, Economics, Finance, or a related field.
- Must be fluent in Mandarin
- Experience: 5+ years of experience in BI, Business Analytics, Product Analytics, or related data analysis roles; prior experience in Payment, Fintech, PSP, or Digital Wallet industries is a strong plus.
- Payment Domain Knowledge: Solid understanding of payment business models, transaction flows, merchant payment scenarios, payment channels, and core business metrics; deep knowledge of the payment industry ecosystem and business growth logic.
- Technical Skills: Proficient in SQL (Hive/ODPS) and Python; capable of independently handling complex data analysis, data processing, and analytical model development; familiar with Tableau, Power BI, DeepInsight, or other BI tools.
- Analytical Skills: Strong structured thinking and complex problem-solving abilities; capable of independently conducting deep-dive analysis, root cause analysis, attribution analysis, and business impact evaluation.
- Business Acumen: Strong business sensitivity; able to deeply understand business goals and core drivers, proactively identify problems and opportunities, and translate analytical findings into actionable business recommendations.
- Ownership: Highly proactive and independently accountable; able to independently own a business domain, lead complex analytical projects, and drive cross-functional collaboration and execution.
- Stakeholder Management: Strong communication skills and cross-team influence; capable of independently partnering with business leaders, Product, Operations, and other teams to drive data-driven business decisions.
- Adaptability: Able to thrive in a fast-changing business environment; stays attuned to emerging payment products, market trends, and new business opportunities
Preferred Qualifications
- Experience in BI, Product Analytics, or Business Analytics at established payment platforms or PSPs.
- Hands-on project experience in Payment Growth, Merchant Analytics, Payment Conversion Optimization, or PSP Performance Analysis.
- Familiarity with business scenarios including Crypto Pay, Stablecoin Payments, Digital Wallet, Cross-border Payments, and Merchant Acquiring.
- Experience building business metric frameworks and analytical structures from scratch (0 to 1), or supporting new payment product launches and business growth initiatives.
- Demonstrated track record of driving product optimization, payment conversion rate improvement, transaction volume growth, merchant growth, or revenue growth through data analysis.