jobs in 中國移動

全职 Maintenance Manager 工作, 薪水, 中國移動 Hong Kong 公司招聘中 - Ricebowl

Maintenance Manager

中國移動

全职

Hong Kong

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工作地点

  • Hong Kong Hong Kong

职位描述

岗位职责

In this position, you will:

  • Provide mentorship, on‑site demonstrations, peer mentoring, and on‑job training to develop the client’s in‑house maintenance team in core network operations.
  • Guide duty staff in applying Operations, Administration and Maintenance Procedures (OAM) for RAN or core network systems.
  • Transfer daily maintenance, operations, and administration skills of RAN or core network domain, along with tier‑1 technical knowledge, through hands‑on training and peer mentoring.
  • Respond to customer requests and system alarms related to RAN or core network domain.
  • Train new staff in RAN / core network technical skills and operational practices.
  • Direct duty staff in first‑line diagnostics of RAN / core network faults, and support remedial actions to restore services.
  • Mentor duty staff in liaising with external parties for troubleshooting and resolution of RAN / core network issues.
  • Ensure duty staff follow escalation workflows and maintain user/group account management within RAN / core network systems.
  • Participate in monthly mentoring service meetings with the client, focusing on RAN / core network performance and issues.
  • Organize drills and simulations every six months to assess duty staff and hands‑on skills in RAN / core network operations.


To be successful in this position, you should meet the following requirements:

  • Possess at least one Bachelor’s degree in Electronics / Telecommunications / Information Engineering or equivalent
  • At least 7 years’ maintenance support experience of RAN / Core Network with a telecom operator.
  • Good Command of written & spoken English, Cantonese and Mandarin.
  • Strong analytical and problem-solving skills, along with excellent teamwork and communication abilities.
  • Strong knowledge of Core Network operations, administration, and maintenance procedures (OAM).
  • Skilled in technical support, diagnostics, and service restoration.
  • Proficient in user/group account management and escalation workflows.
  • Proven ability to coach, mentor, and transfer knowledge through on‑site demonstrations, peer mentoring, and on‑job training.
  • Experience in guiding teams to respond to system alarms and customer job requests.

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