Key Responsibilities
- Provide day-to-day IT support to employees and troubleshoot hardware, software, and network issues.
- Install, configure, maintain, and troubleshoot computers, printers, networking equipment, and other IT hardware.
- Diagnose and resolve technical problems related to PCs, laptops, servers, and peripherals.
- Provide support and maintenance for ERP systems and AutoCount system.
- Assist with system configuration, data management, system updates, and user support.
- Monitor and maintain IT systems to ensure smooth daily operations.
- Assist with programming, scripting, system customization, and troubleshooting when required.
- Work with vendors or external IT service providers to resolve technical issues.
- Maintain proper IT documentation, system records, and user access.
- Perform regular data backup and assist with IT security and system recovery.
- Provide technical support and training to users when required.
- Carry out other IT-related duties and projects assigned by management.
Requirements
- Diploma/Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- Familiar with programming and basic software development concepts.
- Good knowledge of computer hardware, networking, and troubleshooting.
- Experience with ERP systems is preferred.
- Experience with AutoCount Accounting / AutoCount system is an advantage.
- Able to troubleshoot problems independently and provide practical solutions.
- Good communication and problem-solving skills.
- Responsible, proactive, and willing to learn.
- Able to work independently as well as in a team.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
Language:
Work Location: In person