- Singapore
全职 ASSISTANT SERVICE MANAGER 工作, 薪水, Day One Pte. Ltd. 公司招聘中 - Ricebowl
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职位描述
岗位职责
Responsibilities Including But Not Limited To
- Assist the Outlet Manager in the outlet operations
- Drive revenue, maximize profits and minimize costs of the outlet
- Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
- Ability to handle customer feedback and maintaining high service standards
- Responsible in maintaining overall cleanliness of outlet area
- Build strong relationships with team members and assist in their development
- Manage staff discipline, appearance and work performance
- Co-lead the team to achieve high quality services delivered to guests at all times
- Responsible for recruitment, orientation and training of staffs
- Responsible for monthly staff schedule planning
- Any other ad hoc duties assigned by the company
- Candidate must possess min. Diploma in Food & Beverage or equivalent
- At least 3 years of relevant experience in KTV, restaurant service, F&B operations, retail or a related customer-facing service environment.
- Strong financial management and business acumen, with knowledge of current sales and marketing practices relevant to the F&B industry.
- Strong customer service and problem-solving skills
- Strong planning and people management skills to lead a dynamic service team
- Team player with excellent interpersonal and communication skills
- Able to manage multiple tasks, work effectively under pressure and meet operational deadlines.
重要安全守则
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