Manage store operations and ensure a high level of performance and growth
Deliver retail sales, KPIs & CRM according to company target and objectives
Ensure store visual merchandise complies with company SOP
Lead and supervise a team of retail associates
Ensure associates develop and retain a sense of ownership in their job
Increase associate's product knowledge and customer service skills by initiating activities and training
Manage and take ownership of inventory management and ensure daily stock count reconcile with POS inventory
Handle customers queries in a professional manner
Guide and coach onboarding associates
Organize and scheduling of roster, including staff management and performance
Any other ad-hoc duties assigned by the management
Qualifications
Experience: At least 5 years of Retail experience
Education: Diploma Qualification
Required Skills
Minimum 5 years of relevant experience in supervisory position in fashion apparel category
Excellent people/interpersonal skills
Independent and self-motivated
Passion for retail
Preferred Skills
CREATIVITY: Possess high degree of fashion trends, lifestyles, competitors and media. Ability to identify problem, provide an in-depth perspective of the problem and solution to solve it. Generate ideas through creative thinking and critical evaluation.
TEAMWORK: Builds good working relationships; collaborates toward deadlines and deliverables. Able to communicate effectively across the team and organization.
ORGANIZING: Works according to defined schedules and deadlines; takes direction well and able to work with high accountability; manages own work and tracks progress. Seeks out resources to get things done; able to multi-task and adapt to changing priorities.
ENVIRONMENT: Ability to work in fast-paced, team-oriented setting