- North Bridge Road Downtown Core Central Region (Singapore) Singapore
全职 Duty Manager 工作, 薪水 up to SGD 3,500, EL DEVELOPMENT (VENTURES) PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
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Summary
Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.
Job Responsibilities
Conduct daily briefings and ensure that all pertinent information is well received by team members
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
Ensure documentation of all guest related issues using the logbook
Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
Require to make objective decisions and handle any complaints and emergencies in a level-headed manner
Qualifications & Experience
At least two (2) years of experience in a similiar capacity
Sound knowledge in Hotel PMS
Excellent customer service skills and enjoy creating delightful moments for guests
Able to thrive in a dynamic and fast paced environment
Strong analytical and problem-solving skills
What's in it for you?
Centralised location, walking distance from City Hall MRT
5 days work week
Duty meals and uniform provided
Comprehensive medical benefits
Birthday Leave
Family Care Leave
AWS
F&B and worldwide hotel discounts
At Pullman Singapore Hill Street – our world is your playground.
The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool.
Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travellers who have wide connections and enjoy combining work and pleasure.
Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.
Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.
Job Responsibilities
Conduct daily briefings and ensure that all pertinent information is well received by team members
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
Ensure documentation of all guest related issues using the logbook
Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
Require to make objective decisions and handle any complaints and emergencies in a level-headed manner
Qualifications & Experience
At least two (2) years of experience in a similiar capacity
Sound knowledge in Hotel PMS
Excellent customer service skills and enjoy creating delightful moments for guests
Able to thrive in a dynamic and fast paced environment
Strong analytical and problem-solving skills
What's in it for you?
Centralised location, walking distance from City Hall MRT
5 days work week
Duty meals and uniform provided
Comprehensive medical benefits
Birthday Leave
Family Care Leave
AWS
F&B and worldwide hotel discounts
At Pullman Singapore Hill Street – our world is your playground.
The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool.
Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travellers who have wide connections and enjoy combining work and pleasure.
Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.
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