全职 Procurement Specialist I (Actual Job Title: myProcurement Senior Analyst) 工作, 薪水, Airswift Federal Territory 公司招聘中 - Ricebowl

Job Title: myProcurement Senior Analyst

Type: Contract

Duration: 12 Months (2 Nov 2026 – 31 Oct 2027)

Work Hours: 5:00pm to 2:00am / 8:00pm to 5:00am

Mode: Hybrid (3 Days Office & 2 Days WFH)

Location: Kuala Lumpur, Malaysia

Key Responsibilities

• Acting as the 2nd line to identify, resolve and develop solutions to complex queries and systemic Operational problems which cannot be resolved by the Level 1 helpdesk team.
• Playing a key role in identifying areas of improvement across S2P processes.
• To provide timely and relevant customer feedback and status update be it via the case management tool, email or Microsoft Teams chat.
• Prioritize business critical issues in a timely and effective manner.
• Communicate effectively with suppliers via email, phone, and virtual meetings. You will also act as a liaison between suppliers and internal stakeholders.
• Identify trends and areas for improvement in end-to-end process.
• Supporting the Team Lead in issue handling and working with cross functional teams for the highest priority issues/highest sensitivity cases.
• Coordinate with Coupa support and third-party vendors for issue resolution.
  
  

Requirements

• 3-5 years of shared service center experience, with a focus on providing exceptional service to our customers.
• 3+ years of experience administeringCoupa or similar procurement platforms.
• Experience in SAP Ariba is an added advantage or other ERP systems (Oracle, NetSuite).
• Proficiency in BM & English
• Solid understanding of procurement and finance processes.
• Experience in analyzing data to recommend improvement
• Experience working cross-culturally across a global team
• Able to multi-task and work in a highly dynamic yet fast-moving environment
• Competent in managing customer data securely
• Strong conflict resolution skills
• Strong analytical capability
  
  

Recruiter-in-charge

Name: Rodney Chong

Email: *************