- Singapore
全职 Customer Service Specialist [AY] 工作, 薪水 up to SGD 3,000, WECRUIT PTE. LTD. 公司招聘中 - Ricebowl
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工作地点
职位描述
岗位职责
Location
Serangoon
Working Hours
5 days, Tue-Sat (11am-7pm)
Responsibilities
Welcome clients and caregivers and assist with their enquiries
Handle incoming and outgoing calls, WhatsApp messages and emails
Schedule, reschedule and confirm appointments
Coordinate appointment schedules with the hearing care team
Register clients and maintain accurate, confidential records
Process invoices, payments and billing enquiries
Follow up with clients on appointments, services and hearing aid usage
Provide basic guidance on hearing aid care and escalate technical issues when necessary
Handle feedback and service concerns professionally
Share accurate information on available services, products and promotions
Monitor hearing aid accessories, clinic supplies and inventory
Support general administrative duties and maintain an organised reception area
Requirements
Minimum GCE O-Level or equivalent
Customer service experience in healthcare, retail or a service environment would be an advantage
Patient, friendly and comfortable assisting elderly clients
Strong communication and interpersonal skills
Organised and able to manage multiple tasks accurately
Comfortable handling calls and communicating through WhatsApp and email
IT-savvy and confident using computer and mobile applications
Ability to communicate effectively in English and Mandarin to support clients who communicate primarily in these languages
Benefits
Attractive commission scheme
14 days of annual leave
Birthday leave
Medical benefits and insurance
Training on hearing products and services
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA Name: Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel Name: Yong Zi Qing (Angela)
EA Personnel No: R26162687
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
Serangoon
Working Hours
5 days, Tue-Sat (11am-7pm)
Responsibilities
Welcome clients and caregivers and assist with their enquiries
Handle incoming and outgoing calls, WhatsApp messages and emails
Schedule, reschedule and confirm appointments
Coordinate appointment schedules with the hearing care team
Register clients and maintain accurate, confidential records
Process invoices, payments and billing enquiries
Follow up with clients on appointments, services and hearing aid usage
Provide basic guidance on hearing aid care and escalate technical issues when necessary
Handle feedback and service concerns professionally
Share accurate information on available services, products and promotions
Monitor hearing aid accessories, clinic supplies and inventory
Support general administrative duties and maintain an organised reception area
Requirements
Minimum GCE O-Level or equivalent
Customer service experience in healthcare, retail or a service environment would be an advantage
Patient, friendly and comfortable assisting elderly clients
Strong communication and interpersonal skills
Organised and able to manage multiple tasks accurately
Comfortable handling calls and communicating through WhatsApp and email
IT-savvy and confident using computer and mobile applications
Ability to communicate effectively in English and Mandarin to support clients who communicate primarily in these languages
Benefits
Attractive commission scheme
14 days of annual leave
Birthday leave
Medical benefits and insurance
Training on hearing products and services
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA Name: Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel Name: Yong Zi Qing (Angela)
EA Personnel No: R26162687
Wecruit is one of the leading recruitment firms based in Singapore, dedicated to helping job seekers find the right career opportunities.
We partner with reputable companies across a wide range of industries, including Healthcare, IT, Corporate Support, Engineering, Education, Logistics & Supply Chain, Oil & Gas, and Maritime.
Whether you're looking for permanent roles or short-term assignments, our consultants take the time to understand your experience, preferences, and goals to match you with suitable roles.
With over 1,000 successful placements and a strong track record of candidate satisfaction, Wecruit is here to support your career journey.
Let us help you take the next step—reach out to explore current opportunities or to speak with our team.
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