全职 Customer Service Representative 工作, 薪水 up to MYR 15,000, Perfect Sports WP Kuala Lumpur 公司招聘中 - Ricebowl

Education: A high school diploma or equivalent is typically required. A degree in business, marketing, or a related field may be preferred for some positions.

Experience: Prior experience in sales, customer service, or a related field is beneficial, but entry-level positions are also available for motivated individuals.

Able to communicate in Mandarin / Cantonese due will deal with Customer in Mandarin community.

Able to travel outstation for a certain period of time. Preferably those who possess a transportation with valid license.

Communication Skills: Excellent verbal and written communication skills in both English and Malay are essential for effective customer engagement.

Interpersonal Skills: Strong interpersonal skills are crucial to build rapport with customers and maintain lasting relationships.

Sales Skills: Demonstrated ability to persuade and close deals, with a customer-focused approach.

Goal-Oriented: Salespeople should be highly motivated, ambitious, and goal-oriented, with a drive to achieve and exceed targets.

Adaptability: The ability to adapt to different customers, industries, and sales situations is essential for success in various markets.

Technology Proficiency: Familiarity with sales tools, RM software, and other digital tools is beneficial.

Integrity: Salespeople should act with integrity and uphold ethical standards in their interactions with customers and colleagues.

Customer Engagement: Engage with potential and existing customers through various channels, including in-person visits, phone calls, emails, and online platforms, to build relationships and understand their requirements.

Product/Service Knowledge: Demonstrate a comprehensive understanding of the company's products or services, including features, benefits, and competitive advantages. Be able to answer customers' questions and address their concerns effectively.

Sales Presentations: Deliver persuasive sales presentations and demonstrations to showcase the value of products or services, highlighting how they can meet the customers' needs.

Negotiation and Closing: Negotiate terms and prices with customers to reach mutually beneficial agreements and successfully close sales.

Sales Targets: Meet or exceed assigned sales targets and contribute to the overall revenue goals of the company.

Market Research: Stay informed about market trends, competitors' activities, and industry developments to identify new opportunities and stay competitive.

Sales Reporting: Maintain accurate records of sales activities, customer interactions, and deals in the company's RM (Customer Relationship Management) system.

Customer Support: Provide post-sales support and follow-up to ensure customer satisfaction and address any issues or concerns.

Collaboration: Collaborate with other departments, such as marketing, product development, and customer service, to enhance the overall customer experience and achieve company objectives.