Job Description:
- Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving and ensuring quality products.
- Responsible for planning and delivering effective and efficient operations of assigned department.
- Meet or exceed all customer’s KPI and internal quality objectives. Conduct regular monitoring of the KPIs and quality objectives and report the performance to the manager.
- Communicate closely with the customer and ensure that customer’s requirements are understood and fulfilled by the team.
- Actively and continuously participate in quality improvements and implement new methods and processes review.
- Ensure timely submission of department reports as required by the management and customer.
- Prepare, pick, pack, schedule and route orders for delivery.
- Oversee the warehouse inventory, material handling, transportation and manpower planning.
- Oversee the movement, distribution and storage of products.
- Ensure department work areas are properly maintained to facilitate work ergonomics.
- Coordinate shipments, delivery schedule and related logistic workflow.
- Preparing monthly KPI and monthly reports.
- Collaborate with the team and customer to drive lean and continuous improvement projects on process and productivity movements and cost reductions.
- Prepared and monitor Handling Line report and also Manpower Productivity Report (based on invoice lines)
Job Types: Full-time, Permanent
Pay: From RM3,500.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Work Location: In person