- 391A ORCHARD ROAD Central Region (Singapore) Singapore
工作地点
职位描述
岗位职责
Lead & Develop Your Team
Manage recruitment, onboarding, coaching and career development.
Set clear objectives, conduct performance reviews and provide regular feedback.
Plan effective rosters based on customer traffic and sales trends.
Build an engaged team and uphold grooming, conduct and service standards.
Drive Sales & Profitability
Achieve store sales, KPI and profitability targets.
Analyse performance, identify opportunities and implement action plans.
Manage store costs and monitor profit and loss.
Lead from the sales floor and support product launches, promotions and campaigns.
Deliver Outstanding Customer Experiences
Build customer loyalty and drive membership recruitment.
Resolve customer feedback professionally and maintain consistent service standards.
Partner with the CRM team to deliver customer engagement initiatives.
Ensure Operational Excellence
Oversee inventory accuracy, stock replenishment and shrinkage prevention.
Maintain visual merchandising, planogram and store presentation standards.
Ensure compliance with cash-handling procedures, company policies and audit requirements.
Coordinate with HR, Training, Supply Chain and other support teams.
Proven retail store management experience, preferably in beauty or cosmetics.
Must have directly managed a team of at least 20 staff.
Strong track record in achieving sales targets and managing store operations.
Experience in staff development, customer service, inventory control and cost management.
Commercially minded, with strong leadership, communication and problem-solving skills.
Hands-on and comfortable leading in a fast-paced retail environment.
Ready to take the lead? Send your CV to ************* or WhatsApp +************* 6784.
Please include your largest team size managed, expected salary and notice period. Only shortlisted candidates will be contacted.
CREW by HRNet | HRnet Ventures Pte Ltd
Annabelle Koh (R25158748)
Hrnet Ventures Pte Ltd - Crew by Hrnet
E.A.24C2435
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