全职 Food Outlet Manager 工作, 薪水 up to SGD 4,500, KITCHEN MAFIA PTE. LTD. 公司招聘中 - Ricebowl

P&L & Commercial Management

Take full ownership of business P&L; performance, including revenue, gross profit, labour cost, operating expenses and EBITDA targets.

Prepare budgets, forecasts, weekly performance reviews and monthly management commentary; identify variances and implement corrective action.

Drive same-store sales, transaction volume, average spend, product mix, upselling and promotional performance.

Use operational and financial data to make fast, commercially sound decisions and improve unit economics.

Operations & Execution

Lead day-to-day operations across all service periods and ensure consistent execution of operating standards, recipes, service procedures and opening/closing controls.

Establish a strong operating rhythm using daily briefings, checklists, audits, shift reviews and KPI dashboards.

Maintain speed of service, order accuracy, product quality, cleanliness and customer satisfaction during peak periods.

Be highly visible on the floor and able to step into operational issues when required.

Inventory, Procurement & Supply Chain

Own inventory accuracy, stock availability, ordering, receiving, storage, transfers, wastage and stock-count controls.

Set and monitor par levels, reorder points, safety stock and stock-turn targets while reducing overstocking and stock-outs.

Monitor food cost, yield, portion control, shrinkage and wastage; investigate material variances promptly.

Coordinate with suppliers, central kitchen/logistics partners and internal stakeholders to maintain reliable and cost-effective supply.

Plan for seasonal demand, promotions, new product launches and supply disruptions.

Customer Experience & Brand Standards

Ensure every customer interaction reflects professional, warm and efficient service.

Handle escalated customer feedback and service recovery promptly and constructively.

Maintain high standards of professional presentation, personal grooming and communication across the team.

Ensure visual merchandising, signage, packaging and customer-facing areas are maintained to prescribed standards.

Compliance, Food Safety & Risk

Ensure compliance with applicable Singapore employment, food safety, hygiene, workplace safety and licensing requirements.

Maintain accurate operational records, training records, incident reports and required checklists.

Implement controls for cash handling, POS transactions, refunds, discounts, complimentary items and loss prevention.

Escalate material operational, safety, people or compliance risks promptly

People Leadership & Workforce Management

Recruit, onboard, train, coach and retain a high-performing operations team.

Set clear standards for attendance, productivity, customer service, hygiene, grooming and workplace conduct.

Prepare manpower plans and rosters aligned to forecast demand while controlling labour cost and overtime.

Develop supervisors and managers through structured coaching, performance reviews and succession planning.

Build a culture of accountability, urgency, teamwork and continuous improvement

Age.3 is a Japanese sandwich brand originating from Fukuoka, Japan, known for its signature fried sandos made with golden, crispy Japanese milk bread and a variety of sweet and savoury fillings.

Combining Japanese culinary creativity with a modern food concept, age.3 offers a unique take on traditional sandwiches, featuring indulgent flavours, quality ingredients, and visually appealing creations. The brand brings a fresh and innovative dining experience to customers, blending Japanese food culture with contemporary tastes.