Immediate Hiring: Assistant Outlet Manager
Location: JIBRIL JB
We are looking for a responsible and proactive Assistant Outlet Manager to support our daily outlet operations. The ideal candidate is a hands-on team player with good leadership skills, operational discipline and a commitment to delivering excellent customer experiences.
Responsibilities:
- Assist the Outlet Manager in overseeing daily operations to ensure smooth and efficient service.
- Maintain consistent food, beverage and customer service standards.
- Support staff scheduling, attendance monitoring and team supervision.
- Guide and motivate team members to improve productivity, service quality and teamwork.
- Monitor daily sales performance and support the achievement of outlet targets.
- Ensure compliance with Company SOPs, hygiene and safety standards.
- Handle customer feedback, complaints and service recovery professionally.
- Monitor outlet cleanliness, inventory, stock control and operational readiness.
- Identify operational issues and follow up on necessary improvements.
- Prepare operational reports and oversee the outlet in the absence of the Outlet Manager.
Requirements:
- Minimum 2 years of working experience, preferably with supervisory or team leadership exposure.
- Good leadership, communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Hands-on, responsible and able to work with minimal supervision.
- Proactive, adaptable and comfortable working in a fast-paced environment.
- Able to work shifts, weekends and Public Holidays.
Job Types: Full-time, Permanent
Pay: RM2,600.00 - RM3,200.00 per month
Benefits:
Work Location: In person