Job Type: Contract (6 Months, Renewable)
Working Location: Sunway V2 Tower, No. 158, Jalan Peel, Maluri, 55100 Kuala Lumpur
Working Hours: 9:00 AM – 6:00 PM
Working Days: 5 days per week, with 2 rotational off days
Job Description:
We are looking for a Credit Management Executive to assist with customer account management, payment follow-ups, and customer enquiries. The ideal candidate should have good communication skills, a professional attitude, and the ability to meet individual performance targets.
Key Responsibilities:
- Contact customers regarding payment reminders and outstanding account balances.
- Follow up with customers through phone calls, emails, and other communication channels.
- Assist customers with account-related enquiries and payment arrangements.
- Maintain accurate records of customer interactions and follow-up activities.
- Build positive customer relationships while meeting individual performance targets.
Job Requirements:
- Minimum SPM, STPM, Diploma, or Degree qualification.
- Fresh graduates are welcome to apply.
- Experience in customer service, call centre operations, telemarketing, or account management is an advantage.
- Good communication skills in Bahasa Malaysia and English.
- Basic computer skills and knowledge of Microsoft Office.
- Good interpersonal, negotiation, and problem-solving skills.
- Able to work in a target-driven environment.
Salary and Incentives:
- SPM: RM1,600 – RM1,700 per month
- Diploma: RM2,000 per month
- Degree: RM2,500 per month
- Negotiable based on educational qualification and relevant working experience, plus KPI-based incentives.
Additional Information:
- Contract duration: 6 months, with the possibility of renewal.
- Working schedule includes rotational off days.
- Pre-employment credit checks may be required as part of the hiring process.
Pay: RM2,500.00 per month
Application Question(s):
- How long is your notice period?
Work Location: In person