- Singapore
全职 Employee Engagement - Experience Lead 工作, 薪水 up to SGD 7,500, CAREER ZOOM PTE. LTD. 公司招聘中 - Ricebowl
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Job Title:
Employee Engagement & Experience Lead
Location:
Singapore
Employment Type:
Full-time
About the Role
Are you passionate about shaping a positive workplace culture for a distributed workforce? We are looking for a hands-on Employee Engagement & Experience Lead to drive the engagement and retention of approximately ************* employees deployed across various client sites. In this full-time, Singapore-based role, you will complement our existing HR function and partner closely with HR, account management, and delivery teams. Your core mandate is to create a consistent, trusted experience for professionals working at client locations—from their initial onboarding to ongoing connection, issue resolution, and retention.
Key Responsibilities
Engagement Journey:
Design and execute a consistent engagement journey for deployed employees, spanning from onboarding through the completion of their assignments.
Active Support:
Conduct structured check-ins at key milestones and maintain regular contact with employees stationed at client locations.
Issue Resolution:
Act as an accessible first point of contact for workplace concerns, support needs, and grievances, ensuring they are triaged and escalated appropriately.
Community Building:
Build effective communication channels, employee forums, and community initiatives to foster a sense of belonging and connection.
Proactive Intervention:
Identify early indicators of disengagement, potential attrition, or assignment risk, and coordinate timely interventions.
Collaboration & Tracking:
Work closely with recruitment, HR, account managers, and delivery teams to improve the employee experience while tracking engagement themes, retention indicators, and recurring pain points.
Compliance:
Ensure all engagement practices align with internal policies and Singapore employment requirements.
Experience & Capabilities
Relevant background in employee engagement, workforce care, HR operations, employee relations, or contractor management within Singapore.
Prior experience supporting a sizeable distributed, client-deployed, consulting, or outsourced workforce is highly desirable.
Strong understanding of Singapore workplace practices, coupled with the cultural sensitivity needed for a diverse workforce.
A proven track record of handling confidential information, sensitive employee conversations, and grievances with trust and sound judgement.
Strong stakeholder coordination, case management, and follow-through skills.
A warm and credible communication style, alongside the professional judgement to set boundaries and escalate issues when required.
Employee Engagement & Experience Lead
Location:
Singapore
Employment Type:
Full-time
About the Role
Are you passionate about shaping a positive workplace culture for a distributed workforce? We are looking for a hands-on Employee Engagement & Experience Lead to drive the engagement and retention of approximately ************* employees deployed across various client sites. In this full-time, Singapore-based role, you will complement our existing HR function and partner closely with HR, account management, and delivery teams. Your core mandate is to create a consistent, trusted experience for professionals working at client locations—from their initial onboarding to ongoing connection, issue resolution, and retention.
Key Responsibilities
Engagement Journey:
Design and execute a consistent engagement journey for deployed employees, spanning from onboarding through the completion of their assignments.
Active Support:
Conduct structured check-ins at key milestones and maintain regular contact with employees stationed at client locations.
Issue Resolution:
Act as an accessible first point of contact for workplace concerns, support needs, and grievances, ensuring they are triaged and escalated appropriately.
Community Building:
Build effective communication channels, employee forums, and community initiatives to foster a sense of belonging and connection.
Proactive Intervention:
Identify early indicators of disengagement, potential attrition, or assignment risk, and coordinate timely interventions.
Collaboration & Tracking:
Work closely with recruitment, HR, account managers, and delivery teams to improve the employee experience while tracking engagement themes, retention indicators, and recurring pain points.
Compliance:
Ensure all engagement practices align with internal policies and Singapore employment requirements.
Experience & Capabilities
Relevant background in employee engagement, workforce care, HR operations, employee relations, or contractor management within Singapore.
Prior experience supporting a sizeable distributed, client-deployed, consulting, or outsourced workforce is highly desirable.
Strong understanding of Singapore workplace practices, coupled with the cultural sensitivity needed for a diverse workforce.
A proven track record of handling confidential information, sensitive employee conversations, and grievances with trust and sound judgement.
Strong stakeholder coordination, case management, and follow-through skills.
A warm and credible communication style, alongside the professional judgement to set boundaries and escalate issues when required.
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