- Singapore
全职 Duty Manager 工作, 薪水 up to SGD 4,300, Job Expert 公司招聘中 - Ricebowl
分享
保存
工作地点
职位描述
岗位职责
Working Location: Central
Responsibilities:
Support Front Office Manager to supervise and coordinate front office operations.
Manage service recovery for escalated guests’ concerns and feedback.
Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction.
Collaborate with various departments on guests’ special requirements and requests.
Monitor front office operations to ensure adherence to organizational standards and procedures.
Monitor room inventory levels and reconcile discrepancies.
Manage staff performance to achieve departmental goals.
Provide coaching and guidance to improve staff work performance.
Manage emergency situations.
Record and report all unusual events to the Management.
Other ad-hoc duties and responsibilities as and when assigned.
Requirement:
At least a Diploma in Hospitality Management or equivalent.
Min. 2 years of working experience as Duty Manager.
Able to perform rotating shifts, including weekend and public holidays.
Team player with a positive work attitude.
Passionate to serve and go the extra mile for guests.
Possess excellent communication, interpersonal and leadership skills.
Able to make sound decisions and solve problems effectively.
Able to work under pressure.
JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)
By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application. Only shortlisted candidates will be notified.
We are a full-service employment expert specialising in the complete range of staffing services within and beyond the shores of Singapore.
We ride on our operating philosophies of “Warmth, Integrity, Responsibility and Professionalism” – the cornerstones of our services – we are relentless in our pursuit of the ultimate customer experience, from pre to post recruitment. Our dedication lies not just in meeting your expectations, but in exceeding them; so as to make the stressful process of staffing easier, hassle-free and hopefully, enjoyable.
Our team of consultants are selected from some of the finest in various industries, intensively trained to embrace our operating philosophies. Workshops are conducted regularly to update and educate our consultants in the latest industry trends and knowledge to ensure delivery of real results to companies and individuals who have come to count on us for your recruitment needs.
We aim to deliver exceptional services!
Responsibilities:
Support Front Office Manager to supervise and coordinate front office operations.
Manage service recovery for escalated guests’ concerns and feedback.
Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction.
Collaborate with various departments on guests’ special requirements and requests.
Monitor front office operations to ensure adherence to organizational standards and procedures.
Monitor room inventory levels and reconcile discrepancies.
Manage staff performance to achieve departmental goals.
Provide coaching and guidance to improve staff work performance.
Manage emergency situations.
Record and report all unusual events to the Management.
Other ad-hoc duties and responsibilities as and when assigned.
Requirement:
At least a Diploma in Hospitality Management or equivalent.
Min. 2 years of working experience as Duty Manager.
Able to perform rotating shifts, including weekend and public holidays.
Team player with a positive work attitude.
Passionate to serve and go the extra mile for guests.
Possess excellent communication, interpersonal and leadership skills.
Able to make sound decisions and solve problems effectively.
Able to work under pressure.
JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)
By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application. Only shortlisted candidates will be notified.
We are a full-service employment expert specialising in the complete range of staffing services within and beyond the shores of Singapore.
We ride on our operating philosophies of “Warmth, Integrity, Responsibility and Professionalism” – the cornerstones of our services – we are relentless in our pursuit of the ultimate customer experience, from pre to post recruitment. Our dedication lies not just in meeting your expectations, but in exceeding them; so as to make the stressful process of staffing easier, hassle-free and hopefully, enjoyable.
Our team of consultants are selected from some of the finest in various industries, intensively trained to embrace our operating philosophies. Workshops are conducted regularly to update and educate our consultants in the latest industry trends and knowledge to ensure delivery of real results to companies and individuals who have come to count on us for your recruitment needs.
We aim to deliver exceptional services!
重要安全守则
申请工作时，切勿提供您的银行或信用卡详细资料。不要转账或完成无关的在线调查问卷。如果您发现可疑内容，请举报此招聘广告。
了解更多