- Kuala Lumpur Federal Territory Malaysia
全职 Workplace Experience Specialist (Administration) 工作, 薪水, ByteDance Federal Territory 公司招聘中 - Ricebowl
工作地点
职位描述
岗位职责
Responsibilities
Team Introduction
Help Create a Workplace Experience People Love. As part of our Workplace Experience team, you'll help create environments and food experiences that employees enjoy and look forward to. Spanning both hard services (food operations and facilities management) and soft services (janitorial and front-of-house reception), you'll support daily operations, work with service partners, improve programs and use data to solve problems — seeing the impact of your work every day.
This is a hands-on opportunity to learn how integrated workplace services operate in a fast-paced, global environment. You'll work with different teams, support projects, build relationships with vendors and stakeholders, analyze feedback and data, and help create better experiences for employees across the workplace. You'll have the opportunity to build skills across food operations, facilities management, janitorial and reception services, program and project management, vendor management, data analysis, health and safety, budgeting and employee experience.
Responsibilities:
- Support daily workplace operations across food services, facilities, janitorial and front-of-house reception, helping keep the office running smoothly and employees well-served.
- Assist with vendor and partner coordination, including monitoring service performance, building relationships with food, facilities and cleaning vendors, and helping identify improvement opportunities.
- Help deliver great food experiences by supporting food program operations, monitoring quality and consistency, and using feedback to recommend improvements.
- Conduct walkthroughs and inspections to help identify facility defects, cleanliness issues and improvement opportunities across offices, pantries, restrooms and common areas.
- Turn data into ideas by collecting and analysing employee feedback and operational data, creating reports, identifying trends and recommending practical improvements.
- Support projects end-to-end, helping coordinate timelines, track actions, communicate updates and contribute to workplace programs from planning to delivery.
- Collaborate across teams by building relationships with Workplace, Safety, Real Estate, Finance and other functions to help deliver successful workplace programs.
Qualifications
Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management, or a related field.
- Internships, placements, part-time roles, or coursework projects in workplace services, hospitality, food, or related fields.
- Comfortable working with data and everyday tools (e.g., Excel/Google Sheets, collaboration platforms) and eager to learn new systems.
- Strong communication and organizational skills, with attention to detail and a reliable, follow-through mindset.
Preferred Qualifications:
- Genuine interest in workplace services, food operations, hospitality and improving the employee experience.
- Curious, proactive problem-solver who enjoys asking questions and learning how large-scale workplace programs run.
- Exposure to any of the following: vendor coordination, facilities or cleaning operations, food safety basics, reception/front-of-house, event or project support, or customer service.
- Ability to analyze feedback or operational data and translate it into simple, practical recommendations.
- Adaptable and collaborative, able to work across teams in a fast-paced, changing environment.
- Willingness to occasionally travel to offices across applicable regions and grow within a global workplace team.
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Team Introduction
Help Create a Workplace Experience People Love. As part of our Workplace Experience team, you'll help create environments and food experiences that employees enjoy and look forward to. Spanning both hard services (food operations and facilities management) and soft services (janitorial and front-of-house reception), you'll support daily operations, work with service partners, improve programs and use data to solve problems — seeing the impact of your work every day.
This is a hands-on opportunity to learn how integrated workplace services operate in a fast-paced, global environment. You'll work with different teams, support projects, build relationships with vendors and stakeholders, analyze feedback and data, and help create better experiences for employees across the workplace. You'll have the opportunity to build skills across food operations, facilities management, janitorial and reception services, program and project management, vendor management, data analysis, health and safety, budgeting and employee experience.
Responsibilities:
- Support daily workplace operations across food services, facilities, janitorial and front-of-house reception, helping keep the office running smoothly and employees well-served.
- Assist with vendor and partner coordination, including monitoring service performance, building relationships with food, facilities and cleaning vendors, and helping identify improvement opportunities.
- Help deliver great food experiences by supporting food program operations, monitoring quality and consistency, and using feedback to recommend improvements.
- Conduct walkthroughs and inspections to help identify facility defects, cleanliness issues and improvement opportunities across offices, pantries, restrooms and common areas.
- Turn data into ideas by collecting and analysing employee feedback and operational data, creating reports, identifying trends and recommending practical improvements.
- Support projects end-to-end, helping coordinate timelines, track actions, communicate updates and contribute to workplace programs from planning to delivery.
- Collaborate across teams by building relationships with Workplace, Safety, Real Estate, Finance and other functions to help deliver successful workplace programs.
Qualifications
Minimum Qualifications:
- Individuals who are completing or have recently completed a Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management, or a related field.
- Internships, placements, part-time roles, or coursework projects in workplace services, hospitality, food, or related fields.
- Comfortable working with data and everyday tools (e.g., Excel/Google Sheets, collaboration platforms) and eager to learn new systems.
- Strong communication and organizational skills, with attention to detail and a reliable, follow-through mindset.
Preferred Qualifications:
- Genuine interest in workplace services, food operations, hospitality and improving the employee experience.
- Curious, proactive problem-solver who enjoys asking questions and learning how large-scale workplace programs run.
- Exposure to any of the following: vendor coordination, facilities or cleaning operations, food safety basics, reception/front-of-house, event or project support, or customer service.
- Ability to analyze feedback or operational data and translate it into simple, practical recommendations.
- Adaptable and collaborative, able to work across teams in a fast-paced, changing environment.
- Willingness to occasionally travel to offices across applicable regions and grow within a global workplace team.
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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