全职 Guest Relations Officer 工作, 薪水 up to SGD 2,500, Hotel Nuve 公司招聘中 - Ricebowl

1. JOB DESCRIPTION

Job Title

Guest Relations Officer

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

Performs check-ins and check-outs.

Ensure all reservations are entered in timely and accurate manner.

Handles guests enquires and complaints.

Attend to customer's need and ensure customer satisfaction.

Follow up on email enquiries.

To work closely with Housekeeping and Maintenance Department

To carry out our duties and responsibilities assigned.

This role will report to the Hotel Manager.

Job Requirements :
Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.

1 year work experience required.

Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.